Karl Flammer Ford - Service Center

Karl Flammer Ford came through for me when others couldn’t. I had a transmission problem on my truck and took it to another Ford dealer, only to have them tell me they wouldn’t look at it for another couldn’t. I had a transmission problem on my truck and took it to another Ford dealer, only to have them tell me they wouldn’t look at it for another 4 months. Karl Flammer was not only able to get my truck in the next day, but their team was able to diagnose and report back to me the problem the same day. My repairs were made on time as promised and I was kept in communication the entire time. And all of this during a holiday week! Their service team is top notch and I would recommend them to anyone looking for quality Ford service. More

Really appreciate the pick up and drop off service. Was kept up to date on the progress of repairs. Overall a great experience. Was kept up to date on the progress of repairs. Overall a great experience. More

Very accommodating to customer and will answer all your questions. Lounge very clean and comfortable to wait on car. questions. Lounge very clean and comfortable to wait on car. More

Dropped off vehicle for inspection and was told Couldnt be completed until Monday. Got a call 30 minutes after opening for a 9k quote. be completed until Monday. Got a call 30 minutes after opening for a 9k quote. More

Very professional and willing to do the exta to satisfy customer needs quick quality service customer needs quick quality service More

My appointment was at 10:30 and was not seen til 11:30 what was worse was when the rep stated I should have made appointment told her I did it was for 10:30 then she said nothing what was worse was when the rep stated I should have made appointment told her I did it was for 10:30 then she said nothing More

Superb service. From the first moment I requested service for our company van, to the moment our vehicle was returned to us, the service was exemplary. I highly reco From the first moment I requested service for our company van, to the moment our vehicle was returned to us, the service was exemplary. I highly recommend Karl Flammer Ford. More

Excellent service , profesional people ,will explain all the process for the car ti be ready the process for the car ti be ready More

Quality service with attention to detail. They listen to the concern and perform excellent work in a timely manner. They listen to the concern and perform excellent work in a timely manner. More

Chad was our service guy, we had our 2023 ford mustang picked up for service, recalls and to check out our window motors since one was opening and closing on it's own and the other clunked every time you picked up for service, recalls and to check out our window motors since one was opening and closing on it's own and the other clunked every time you opened it. He said it would be a few days before they could get it into a bay, that's fine. He said he would call if there was any info to relay, that's fine. He does call 24 hours later, a lot earlier than expected, says who did your tint? ok He says that our window cable was wrapped up because of our tint, and we said we would take it back to the tinter to fix. He said he already fixed it, it would be 300.00 and we could take our receipt to him to try and get a refund. I was under the impression before anything was fixed you got a call to see if you'd like to continue with the work. Guess not. Can't wait to find out how much else they charge us for our under-warranty mustang. Will find another dealer with better communication. Mark Senko More