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Karl Flammer Ford - Service Center

Tarpon Springs, FL

4.6
1,345 Reviews
Call Service Center (727) 937-5131

1,345 Reviews of Karl Flammer Ford - Service Center

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January 30, 2023

Robin in the service department is great to work with. Very helpful and communicate second to none. More

by jwesty1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Iacuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 30, 2023

Dale was great! He kept me informed and gave me accurate timelines for my truck to be finished. More

by Matthewsamnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Krutzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 28, 2023

Was very impressed with the service and also the clean waiting area,and professionals that looked after my vehicle. More

by j.theriault2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Cardinale
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January 26, 2023

Great staff, very comfortabke waiting area, always had great service in the past, then nought a new car & started going to that new dealer for service, very happy to be back to the Karl Flammer Ford Deale More

by Murban127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bittner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wallace
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January 25, 2023

Service writer Christian is very helpful and easy to deal with. Nice to see Cyndy has joined the team. We knew her from a previous dealership. More

by mikeokeeffe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Collich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 25, 2023

Easy scheduling. Quick intake. Great customer service. Many options for getting service. Fifteen words is juvenile. More

by vyeakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Collich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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January 24, 2023

treated well and work was done in the time we were told. everyone was friendly that we were in contact with. More

by GENE.O999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bittner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hiland
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January 22, 2023

Wonderful caring people. Always ready to help and most YOU YOU important make it right. IAM MORE THEN PLEASED WITH MY EXPERIENCES WITH THEM THANK More

by helena.c804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Gange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Brandl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 21, 2023

Great service, and great communication. Very knowledgeable technicians. Overall very happy with my service appointment. More

by FPOTENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy King
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January 20, 2023

Not invested in figuring out the issue with my truck. I explained the exact issue and the conditions when it takes place and they didn’t even try to figure a fix. Simply said they couldn’t tell and to ju More

by db1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelo Cardinale
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Jan 20, 2023 -

Karl Flammer Ford responded

Good afternoon, Thank you for bringing your experience to our attention, and we apologize that we did not make you feel taken care of. If you could send me an email at jacobkovach@karlflammerford.com, I would appreciate the opportunity to learn more about your visit and do my best to assist and resolve lingering concerns, as well as to ensure that you feel like the valued customer who we appreciate at Karl Flammer Ford! Best, Jacob Customer Relations Coordinator

Jan 20, 2023 -

db1234 responded

Luckily I purchased a warranty taken almost anywhere and I’ve chosen to take my business elsewhere after two futile attempts to have it fixed by your service department.

Jan 20, 2023 -

Karl Flammer Ford responded

I am sorry to hear that. Please feel free to contact me if we can earn your business back or there is anything I can do to assist. Best, Jacob Customer Relations Coordinator

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