Karl Flammer Ford - Service Center

Fast and friendly service. Nice customer lounge. So much better , more streamlined after the remodel Nice customer lounge. So much better , more streamlined after the remodel More

Latest experience hasn't been favorable with multiple unresolved car issues. Still waiting for a service manager to follow up on the request. unresolved car issues. Still waiting for a service manager to follow up on the request. More

Almost 2-1/2 hours to get an oil change and tires rotated. I could see that if I was a “walk-in” customer but i wasn’t - I had a 9:30 am appointment. Angelo told the customer service reps that I ha rotated. I could see that if I was a “walk-in” customer but i wasn’t - I had a 9:30 am appointment. Angelo told the customer service reps that I had left and would pick up the vehicle later when in fact I had told him I would be waiting for the vehicle in your lounge. The work was completed just a short time before I checked on the status of my vehicle at 11:50 am. I didn’t expect a 10 minute oil change, but the work took way longer than it should have in my opinion. Customer lounge was nice. More

Very efficient maintenance visit with courteous staff. All concerns were addressed. I would recommend this center. All concerns were addressed. I would recommend this center. More

i t seemed to take a long time for an oil change I finally went to check on my car and it was finished sitting in the driveway Someone had to go and find Angelo for me so i could get my car. Never h finally went to check on my car and it was finished sitting in the driveway Someone had to go and find Angelo for me so i could get my car. Never had this experience before More

Very helpful & completed work next day. Thanks! Glad we had purchased extended warranty when we bought this car. Thanks! Glad we had purchased extended warranty when we bought this car. More

Chris is a great customer service representative who really took great care of me and my truck really took great care of me and my truck More

I always choose Dale as my service advisor as he is always professional and courteous also very knowledgeable, I can trust my vehicle to him for minor or major repairs always professional and courteous also very knowledgeable, I can trust my vehicle to him for minor or major repairs More

Robyn was awesome. Very thorough and a delight to work with. Kyle in accessories was fantastic as well. Promised me a call and follow up which I received later that aft Very thorough and a delight to work with. Kyle in accessories was fantastic as well. Promised me a call and follow up which I received later that afternoon. More

Very pleased with service I received from Christopher Feliciano & Joe Alessi. They displayed patience & understanding.Thank them for me. Pamela Ehle Feliciano & Joe Alessi. They displayed patience & understanding.Thank them for me. Pamela Ehle More