Karl Flammer Ford - Service Center

My experience was very good both with service and front desk.robin in particular was great to deal with. desk.robin in particular was great to deal with. More

Had appointment for Friday 11:15 was told it could take several hours and they may not get to it and offered me a ride home. I ask if I should just reschedule and was told no. At 3:30 Friday I get a call s several hours and they may not get to it and offered me a ride home. I ask if I should just reschedule and was told no. At 3:30 Friday I get a call saying there are going to deliver my car and they DID NOT do the work. Denise ask if my service advisor called me and I said no. I still have not heard from Rob and was sent a message asking me to fill out this survey. I’m wasted my whole day and time and I’m very disappointed. Work still not complete and at 2:41 today (Monday) I still have not heard from anyone. More

My service advisor was the best. She got my truck in and serviced, in addition one of the problems I brought in for she was able to figure my problem was not fuel but transmission. N She got my truck in and serviced, in addition one of the problems I brought in for she was able to figure my problem was not fuel but transmission. Not the news I would have liked but a correct diagnosis is paramount to keeping the truck running and preventing me from a possible break down. More

I love this dealership wouldn't go anywhere else for service or a new car they always take really good care of me service or a new car they always take really good care of me More

I've been to other dealers for Service, but always had a bad experience. Been using karl now for about 1 years and have had nothing but great service. Even though theres a Ford dealer 4 miles from my home, bad experience. Been using karl now for about 1 years and have had nothing but great service. Even though theres a Ford dealer 4 miles from my home, it's worth going out of my way for great service. More

I was about to take my vehicle to another dealer for service or even pay out of pocket because of my experience. Robyn changed my experience for the better when it comes to the service department. She' service or even pay out of pocket because of my experience. Robyn changed my experience for the better when it comes to the service department. She's efficient, professional, honest and communicates extremely well. I appreciate her service and would hope she is recognized for her excellent customer service by upper leadership. More

They did a great job an other dealership would not do so I am very happy with Karl Flammer ford. I am very happy with Karl Flammer ford. More

Fine, but had brakes replaced on front and back, and it was apparently too much trouble to clean the brake dust off the rims. Just left hand prints on the rims in the dust. It used to be if you spent nearl was apparently too much trouble to clean the brake dust off the rims. Just left hand prints on the rims in the dust. It used to be if you spent nearly $1,000 they would clean your whole car. More

Christian, my service advisor, professional and courteous. Russell in the shop is a machine. Very good. courteous. Russell in the shop is a machine. Very good. More

Outstanding Done ? ? Your ? Really suck. The service was outstanding, the people v We're super, the time I spent there OK, would I recommend YES. You have to work OK you ? Your ? Really suck. The service was outstanding, the people v We're super, the time I spent there OK, would I recommend YES. You have to work OK your survey it suck. Yes or no answers with comments. I really like the dealership not you ??? More