Karl Flammer Ford - Service Center

Excellent work by our service advisor Christian Explained our options . We also had a courtesy call from the Ford pass and they wanted to make sure we used our points before they expired Explained our options . We also had a courtesy call from the Ford pass and they wanted to make sure we used our points before they expired More

Ran out of donuts but someone said no one delivered yesterday. I don't need the sweets but do love them twice a year bringing in my truck. yesterday. I don't need the sweets but do love them twice a year bringing in my truck. More

Great shop to work for, great people, able to get cars in and out in reasonable time in and out in reasonable time More

You guys do good work, last time I had you all change my tire and you didn’t put the spare back under the truck. You placed it in the bed of my truck. Another than that great service tire and you didn’t put the spare back under the truck. You placed it in the bed of my truck. Another than that great service More

excellent service upon pulling up! Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirel Denise was 500% customer oriented. warranty maintenance is crazy costly to do with you all! no idea who any of those people are and I am not entirely sure my tires were actually rotated - why make me rate them if I never saw them??????? NO idea why I was there from 810 until almost 1030 - that seems like a way to run up the hourly rate More

Easy in easy out Robyn does an excellent job of coordinating and handling my service. Always excellent. coordinating and handling my service. Always excellent. More

Excellence service, prompt, communicated change when an extra day was required to detail the car. extra day was required to detail the car. More

Everyone was friendly, diagnosed our issues and repaired in a timely manner! We will definitely recommend your service center in a timely manner! We will definitely recommend your service center More

Pleased with the recall follow up. I have called several times in the past asking about when my extended warranty expires. Several messages left with zero response from staff at Karl F I have called several times in the past asking about when my extended warranty expires. Several messages left with zero response from staff at Karl F. When the car was taken in for the recall, several items were needed and they made it clear that the extended warranty has expired. This was disappointing! More

Disappointing,after upwards of 15 years using your service I will not be returning.I had specially requested a 7:30 appointment that I could wait for,not this time,finished at 10:30,my vehicle didn’t service I will not be returning.I had specially requested a 7:30 appointment that I could wait for,not this time,finished at 10:30,my vehicle didn’t get actioned until after 9:00 am..Furthermore when I got home I had a service offer that could reduce my bill by $20.00 ,phoned and was told it could not be used.Find a better way to entice your clients,give me a credit in my account that I must use within a timeframe,that would be much better client service. More