Karl Flammer Ford - Service Center

They walk you through what they do to your car and make sure you don’t have any questions. They want you satisfied and comfortable with your car. sure you don’t have any questions. They want you satisfied and comfortable with your car. More

My service advisor, Darlene Wehe did an outstanding job as always. She always takes the time explain the repairs the repairs and provide a good price estimate. She is polite & courteous and I can tell she as always. She always takes the time explain the repairs the repairs and provide a good price estimate. She is polite & courteous and I can tell she cares about her work and customers. Great Job!! More

Darlene always makes my service experiences the best!!! I’m in and out in good time and the work is always complete. Thank you Karl Flammer I’m in and out in good time and the work is always complete. Thank you Karl Flammer More

This service / dealer location has won me as a loyal customer to them. Outstanding customer service!! Have not had since my belated husband worked at Ford's customer to them. Outstanding customer service!! Have not had since my belated husband worked at Ford's More

Darlene, is the reason I keep bringing my ford raptor back to this dealership she goes up n above to ensure tbe customer is happy back to this dealership she goes up n above to ensure tbe customer is happy More

Darlene its wonderful person and friendly she help's me with my cars and she take time to explain everything about my cars and I appreciate with all your help. Thank you Darlene me with my cars and she take time to explain everything about my cars and I appreciate with all your help. Thank you Darlene More

no sense of urgency. no communication. no understanding the original problem. i always have to call. giving me wrong price on work. Darlene is horrible the original problem. i always have to call. giving me wrong price on work. Darlene is horrible More

The Karl Flammer Ford service department was excellent. Randy is very knowledgeable and explained my issue as well as told me how to prevent it in the future. Randy is very knowledgeable and explained my issue as well as told me how to prevent it in the future. More

They provide excellent service. Service Technicians are friendly and knowledgeable. Prices are reasonable. On my last 2 visits, the amount of time to complete the work has improved. friendly and knowledgeable. Prices are reasonable. On my last 2 visits, the amount of time to complete the work has improved. More

Car was recalled. Took car in and the next day was told that the parts were removed but the dealer didn’t have the parts to fix. Was told they would try to get parts from Lakeland but could make no promi that the parts were removed but the dealer didn’t have the parts to fix. Was told they would try to get parts from Lakeland but could make no promises. After many phone calls, voicemails not returned service Mgr said they would take parts from a new kit and fix which they did. Total experience other thanKelly who took the initial call was unforgivable. It is bad business practice! More