Karl Flammer Ford - Service Center

The service interaction is disappointing and typical. The service writers (Cara, Darlene, David) are indifferent and reluctant to do the work let alone go the extra mile. I truly miss my service writer Rob B service writers (Cara, Darlene, David) are indifferent and reluctant to do the work let alone go the extra mile. I truly miss my service writer Rob Bender, he was the best, exceptional in every way. Working with your other writers is trying and can be frustrating. I am considering taking my business else where. Again, truly a disappointment. More

I am an employee of the dealership. It should be noted that Fabian and Randall, no longer work in the Service Dept. The service work done recently on my car, was excellent as usual. that Fabian and Randall, no longer work in the Service Dept. The service work done recently on my car, was excellent as usual. More

I had to get some recall work done. Darlene got the parts in quickly for me and was a joy to work with. I’ll ask for Darlene going forward. in quickly for me and was a joy to work with. I’ll ask for Darlene going forward. More

In and out on time. Richard was my service rep and he did a great job. Sure do miss the donuts during this covid thing tho! a great job. Sure do miss the donuts during this covid thing tho! More

The Check in process was very easy and my vehicle was ready when they said it would be done. I plan to continue to have my services done at Flammer Ford. ready when they said it would be done. I plan to continue to have my services done at Flammer Ford. More

Excellent, fast service. I was in and out in less than one hour. Comfortable waiting area with good quality TV. Overall five star service. Very pleased. one hour. Comfortable waiting area with good quality TV. Overall five star service. Very pleased. More

Thank you for letting me know I need a new battery since it was pretty shot out and I didn't even realize it that is pretty important thank you also I will be back for an oil change as soon as I get time it was pretty shot out and I didn't even realize it that is pretty important thank you also I will be back for an oil change as soon as I get time More

They found the problem with lack of power quickly. I was able to pick up my repaired vehicle up by the end of the day. able to pick up my repaired vehicle up by the end of the day. More

The part my new Escape needs is not in stock. It has been 3 days. The fact that the subwoofer failed with only 500 miles on the vehicle is disappointing. Why doesn’t Ford have a fix for sub woofer rattling o 3 days. The fact that the subwoofer failed with only 500 miles on the vehicle is disappointing. Why doesn’t Ford have a fix for sub woofer rattling on 2020 Ford Escape Titanium with the “premium” B/O sound system? More

I had been to another ford Dealership for my problems and the service rep here had an idea right away as to what was wrong and as soon as the tech implemented it I was on my way. Good to go to a place with the service rep here had an idea right away as to what was wrong and as soon as the tech implemented it I was on my way. Good to go to a place with lots of knowledge More