Karl Flammer Ford - Service Center

Appointment made for oil change and tire rotation and separate appoint made for recall. Service manager called 3 hours after drop off to inform that they could not perform the recall fix due to “overboo separate appoint made for recall. Service manager called 3 hours after drop off to inform that they could not perform the recall fix due to “overbooking” and asked if we still wanted service done. After 3 hours, the service should have been already completed not just getting started. Waste of a trip and we are fairly sure they didn’t perform any services as requested. Terrible visit and will not be looking to purchase again through this dealer based on service experience. Upon pickup at front desk, salesperson was confrontational suggesting we were “throwing” things at them based on my wife just putting her wallets and keys on the table to pay. No manager to be found at 4:30 on a Saturday. Terrible experience overall. More

I was waiting with 2 young children for 3 hours for an oil change. It was only my 2nd one, and they did not honor my first 3 free because it was outside of a year. Due to covid, we don't put on a lot of m oil change. It was only my 2nd one, and they did not honor my first 3 free because it was outside of a year. Due to covid, we don't put on a lot of miles. I thought they should have extended it. I've had this before buying a car at a dealership, everything is sunshine and roses and then the service is sub par. I'm treated better at my local shop. Less wait time, etc. I'm just disappointed it seems to be happening here, too. We recently purchased 2 brand new cars from you an expedition limited and explorer platinum. Makes me rethink where we will go next time. More

Very knowledgeable people set up appointment and get the job done quickly and always keep you car clean on the inside. Job well done! Great job done quickly and always keep you car clean on the inside. Job well done! Great More

Darlene in the service department is the best. She is very knowledgeable and always a pleasure to work with. She goes above and beyond to make sure we are happy. She is a true asset to Karl Flammer For very knowledgeable and always a pleasure to work with. She goes above and beyond to make sure we are happy. She is a true asset to Karl Flammer Ford. More

Dylan was awesome and very professional. He kept me updated on the status of my vehicle until I came to get it. Will definitely be back. updated on the status of my vehicle until I came to get it. Will definitely be back. More

Oil change finished in a hour. Everyone was very friendly. I will be back next time I need a oil change down here in Florida friendly. I will be back next time I need a oil change down here in Florida More

I thought $40.00 was excessive for a oil change & check -up. I have been satisfied for years with Flammer Ford service, but prices are getting to high. -up. I have been satisfied for years with Flammer Ford service, but prices are getting to high. More

Thank you All, you have a service department that is second to None... I have bought vehicles from other Ford dealers, but I Only trust Karl Flammer Ford Tarpon Springs for Service, even when I lived 50 second to None... I have bought vehicles from other Ford dealers, but I Only trust Karl Flammer Ford Tarpon Springs for Service, even when I lived 50 miles away.. worth the trip when you trust someone. Thanks again More

Darlene Wehe, Thank You, it is always such a pleasure to see you, when I need service for anything on my truck, It gets done Fast, Courteous, Friendly.. always has time to explain what is going on, so much see you, when I need service for anything on my truck, It gets done Fast, Courteous, Friendly.. always has time to explain what is going on, so much knowledge she has about vehicles. Thanks again .. More

Excellent service. Darlene was polite, courteous and advised what all was necessary. She informed me when the next service was due and let me know what warranty are pending. advised what all was necessary. She informed me when the next service was due and let me know what warranty are pending. More