Karl Flammer Ford - Service Center

Excellent Service Great Communication Sometimes the up selling f recommended services is a bit much, but I had a great service experience I would recommend Darlene to my friends and family. selling f recommended services is a bit much, but I had a great service experience I would recommend Darlene to my friends and family. More

Excellent service from the time we walked though the door . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . . Thank you all from sales to the auto mechanics. I send my friends and family to your dealership. We trust no other . More

Service writer was nice and responsive. Unfortunately, they don’t look at previous worked performed. Was told front and rear brakes needed resurfacing. Flames had done front resurfacing 10 months and 14k they don’t look at previous worked performed. Was told front and rear brakes needed resurfacing. Flames had done front resurfacing 10 months and 14k miles ago. Once they were reminded of that, it was performed at no charge. Was also informed that I needed a brake flush. Again, that service was done 4 months ago. Once reminded of that, it was decided that was not necessary. We have spent over $ 1000 in “ maintenance / service issues in the last 9 months. The vehicle only has 51k miles. Not angry about things that I agreed to. Just frustrated that it takes several phone calls and back and fro with “ someone’s manager” to get what actually needs to be done. Also have had problems in the past with being asked to pay 2nd and 3rd diagnostic fees for the same issue that it was brought in previously. The people at Flammer are nice, responsive and courteous. It’s just the lack of awareness and having to look at old records to verify u actually need servi More

GREAT PLACE TO BRING MY AUTO'S FOR WHAT IT NEEDS. SOMETIMES THE WAIT TIME IS TO LONG. I WAITED OVER TWO HOURS FOR NEW PART TO COME IN BECAUSE THE TECH CROSSED THREADED THE PART. THE CUSTOMER'S LOUN SOMETIMES THE WAIT TIME IS TO LONG. I WAITED OVER TWO HOURS FOR NEW PART TO COME IN BECAUSE THE TECH CROSSED THREADED THE PART. THE CUSTOMER'S LOUNGE IS UNCOMFORTABLE !! More

A great job as usual! They do a good job keeping my vehicle nice during work. They really put in the effort to show that they care vehicle nice during work. They really put in the effort to show that they care More

Outstanding service from the time I got there and checked in to the courteous prompt service from technician. Both TOP Notch!! 100% satisfied. Will be back in to the courteous prompt service from technician. Both TOP Notch!! 100% satisfied. Will be back More

Great service, honest friendly staff. Dale kindly pointed out that my car was still under warranty which my previous dealership in San Diego California didn’t bother to mention when I spent almost $600 getti out that my car was still under warranty which my previous dealership in San Diego California didn’t bother to mention when I spent almost $600 getting my car serviced before I moved from California. More

Thanks to Flammer Ford for taking care of my maintenance concerns. Top notch staff all around! I feel safe in my vehicle after Flammer worked on it! concerns. Top notch staff all around! I feel safe in my vehicle after Flammer worked on it! More

dropped truck off with no problem. service advisor called with issues, and repaired in the same day. truck was brought up for me and i left with issues, and repaired in the same day. truck was brought up for me and i left More

Everyone is very helpful and friendly. They had my oil change and everything else checked in less than an hour. Very good customer service and very clean change and everything else checked in less than an hour. Very good customer service and very clean More