Karl Flammer Ford - Service Center

Poor management of the service department led to various dropped xxxxx. No one has called me to apologize after leaving numerous unanswered messages. I would hesitate to go back other than an oil change. dropped xxxxx. No one has called me to apologize after leaving numerous unanswered messages. I would hesitate to go back other than an oil change. More

Service department is always great. On time for drop off. Updated me during the service time. Discussed addition of an air filter. My truck was serviced, clean and ready in a timely manner. Updated me during the service time. Discussed addition of an air filter. My truck was serviced, clean and ready in a timely manner. More

Flammer is always the best! i had two recalls taken care of as well as repaired a broken power window. I made a bid mistake by not saying i also wanted regular service and a few days later I had a dead bat of as well as repaired a broken power window. I made a bid mistake by not saying i also wanted regular service and a few days later I had a dead battery. Totally my fault. More

I always take my Explorer to Karl Flammer Ford for service. Dylan is very nice and always lets me know the service I need done and at the best price. They are very professional and very courteous. service. Dylan is very nice and always lets me know the service I need done and at the best price. They are very professional and very courteous. More

I have always had a very good experience when I have had a need for service. All employees that come and go while I’m waiting are very friendly and ask if I’ve been taken care of, or need anything, etc. a need for service. All employees that come and go while I’m waiting are very friendly and ask if I’ve been taken care of, or need anything, etc. More

Great service. All work done in the estimated time frame and at the estimated cost of the work that was done. Shuttle service also appreciated. and at the estimated cost of the work that was done. Shuttle service also appreciated. More

Service Advisor Dale provided good information on what was going to happen on the 10,000 service and explained the report that came out after the service. I did have an 8:30 appointment that seemed to ru was going to happen on the 10,000 service and explained the report that came out after the service. I did have an 8:30 appointment that seemed to run about 1/2 hour late but other than that is was a good experience. More

Our family's service representative at Flammer Ford, Darlene Wehe, and the tech staff have always taken amazing care of our vehicles. The polite, knowledgeable care we have always received is uncommon i Darlene Wehe, and the tech staff have always taken amazing care of our vehicles. The polite, knowledgeable care we have always received is uncommon in todays world. We have and will continue to recommend them for any car care needs our family and friends. More

Did not have an appointment. Car battery was dead. Ford services started car and drove it to the dealer and they installed a battery. Good service all the time. Send Darlene a text message and she was services started car and drove it to the dealer and they installed a battery. Good service all the time. Send Darlene a text message and she was off that day so she told me to call Richard who helped. More

On time and didn’t try to sale me something I didn’t need. Had more people working. Can’t wait to see the electric F150 lightning need. Had more people working. Can’t wait to see the electric F150 lightning More