Karl Flammer Ford - Service Center

Amy was wonderful helping us drop off our car and responding quickly when we mentioned that we wanted to add the update SD card for the navigation system. She made sure that she directed us to the r responding quickly when we mentioned that we wanted to add the update SD card for the navigation system. She made sure that she directed us to the right person in parts. That person ( a female whose name I don't remember) did an excellent job finding the correct SD card for our car and making sure that it was placed in our car for us to install per our request. Great job by all involved! More

Dale and all the service crew were great ordering my new tire and being fast and efficient and friendly ! tire and being fast and efficient and friendly ! More

The process to schedule an appointment and the assistance of service advisor Amy was excellent. of service advisor Amy was excellent. More

Even with all the construction going on they got my vehicle in and out in about an hour to perform “the works” for a very reasonable price. Vehicle was left clean as it came in. Great job. vehicle in and out in about an hour to perform “the works” for a very reasonable price. Vehicle was left clean as it came in. Great job. More

Good work, good service, good timing. Convenient to work with and pleasant service personnel. It was a pleasure to work with. with and pleasant service personnel. It was a pleasure to work with. More

Poor customer service at time of checkout. When I quested the amount of the bill. the amount of the bill. More

The service was great and in a timely manner, no complaints about service at all. The price is getting out of my range. I will have to find another place for my oil changes. complaints about service at all. The price is getting out of my range. I will have to find another place for my oil changes. More

A big thank you to Amy for handling my service issues on my 1997 mercury mountaineer. my 1997 mercury mountaineer. More

Difficult to get through to people answering from the other building. Need to get act together on connectivity to service mgrs, rentals ....emergency towing under warranty ....very frustrating! other building. Need to get act together on connectivity to service mgrs, rentals ....emergency towing under warranty ....very frustrating! More