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Karen Radley Volkswagen
Woodbridge, VA
202 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 202 reviews
November 06, 2024
Shannon went out of his way to help us and treated us like a couple of his closest friends. Throughout the process he was both patient and straightforward. like a couple of his closest friends. Throughout the process he was both patient and straightforward. More
by Ryan & Suzanne
Employees Worked With
Shannon Speelman
January 09, 2024
Make sure if you buy a CPO car from there it doesn't already have issues that will need to go to service for 23 days for and make sure they send the correct title to the DMV. If I had known 3 months ago already have issues that will need to go to service for 23 days for and make sure they send the correct title to the DMV. If I had known 3 months ago what I know now I would have never bought this car or from this dealer. This dealership WILL be the reason that I own my last VW. More
by Andy_tapley
Employees Worked With
William Wallace
December 23, 2023
The dealer continued to search for the exact vehicle to meet my specifications. The terms the put forth were exactly what they said. Excellent customer service. meet my specifications. The terms the put forth were exactly what they said. Excellent customer service. More
by San
Employees Worked With
Anthony Ortiz
December 21, 2023
Excellent customer service, great salesperson and managers. The BEST car experience I’ve ever had, especially the ease of purchase. managers. The BEST car experience I’ve ever had, especially the ease of purchase. More
by Millie217
Employees Worked With
Maria Sarikaya, Shannon Speelman, Minks Kamala, Lance Hopper
December 15, 2023
I have been coming here since 1997. The past service manager, Darrell McMillan, and now Rhea know who I am when I call. I feel I am getting quality personalized service. The past service manager, Darrell McMillan, and now Rhea know who I am when I call. I feel I am getting quality personalized service. More
by Heather
Employees Worked With
Rhea
December 07, 2023
Great service from Paul and the service department here. They had my part and got me in on short notice. Plus the waiting area is very comfortable and I was able to keep working on my laptop while I waited. They had my part and got me in on short notice. Plus the waiting area is very comfortable and I was able to keep working on my laptop while I waited. More
by AtlasMom
Employees Worked With
Paul
December 05, 2023
Buying my new Jetta at Karen Radley Volkswagen last week was the most straightforward car buying experience I’ve ever had. I truly appreciate the prompt, no-nonsense customer service provided by Shannon an was the most straightforward car buying experience I’ve ever had. I truly appreciate the prompt, no-nonsense customer service provided by Shannon and Alex’s subsequent assistance. If you’re in the market for a new VW, I highly recommend you touch base with Shannon and the team at Karen Radley. More
by RVee
Employees Worked With
Shannon and Alex
