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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

January 24, 2024

The dealership was accommodating in providing a loaner while my car was being serviced. The staff was polite and my car was fixed and washed after... More

by ,HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CESAR
January 19, 2024

Melvin was awesome! Working with him over the years professional ! Happy with everything 👍 thank you More

by annabella1fl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Cygan
January 17, 2024

Fast service, best if you call ahead and make an appointment. Knowable & trustworthy Service Writers. More

by Mr. Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Holsinger
January 09, 2024

I worked with Melvin on my last 2 car deals and he is great to work with. Could not be happier with how smooth everything was with the added bonus of a no pressure, easy going buying experience. More

by Chil123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin
January 09, 2024

From test drive to finance, Karen Radley’s Acura Professionals provided exceptional service. Knowledge, Attentiveness, and Efficiency were all on display. Thanks Derek and Matthew!!! More

by Fran Richardson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Rucker and Matthew
January 03, 2024

Excellent customer service from Start to finish, they kept me informed the entire time and didn't keep me waiting. More

by mjportell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remember the names
January 02, 2024

Excellent customer service from Start to finish, they kept me informed the entire time and didn’t recommend any services that were not necessary. More

by fcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
December 24, 2023

Service was done promptly and professionally. The service manager was great. The car was a plus. More

by Breakingforth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the spelling but Tayanna was very informative.
December 22, 2023

Good Afternoon, I would like to inform you that your service advisor Ceaser did a phenomenal job on my visit at Karen Acura. Ceaser kept me in the loop and maintained a great deal of communication. I’m More

by Neil Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceaser
December 14, 2023

It was great. Tyranne is very accommodating and has wonderful customer service skills. She is an asset to the company. More

by Mcnewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper
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