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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

March 13, 2023

Customer service was excellent. Like always. Routine maintenance always done in timely matter and done excellent More

by Duncanaprille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
March 13, 2023

Cesar did a great job having my service work completed with quality and on time More

by Rksorrell15123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
March 13, 2023

Very good service - hav been using this Dealership for the last two years now. Ian, my Service Advisor, never sells you something do not Ned. More

by Owl64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
March 13, 2023

Customer service is awesome! Took care of me really good. Definitely recommending this dealer to my friends More

by Todelapaz80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
March 13, 2023

Everyone is very pleasant to work with and professional. Timelines are discussed and met. Waiting room is comfortable enough More

by MAH1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
October 24, 2022

Worst customer service ever. Not only do hey not take responsibility for thir actions they try to blame me for thir mess up. These people can't even do a simple oil change right. More

by Humptydiddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick
October 24, 2022

I never authorized to get a battery installed plus they charged me for installing it when I could have gotten it installed free 0somewhere else. These people will try to get whatever money they can. More

by Jennifercontrera468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian
September 12, 2022

Easy to deal with and kept it simple. Also honest and knew what they were talking about. More

by barnesnascar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Gygan
August 29, 2022

By far the best dealership experience I had in purchasing our Acura. We travelled close to five hours one way to make our purchase. Melvin Cygan and Mitch Lasowitz were constantly in touch with me through th More

by garyriggs240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Cygan, Mitch Lasowitz
August 01, 2022

Will Kubler was very transparent and responsive as we worked to purchase a new Acura RDX. More

by KCfromNC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kubler
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