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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

March 28, 2023

The dealership staff are always courtesy and attentive. I worked closely with Cesar Urquiza, and he was very helpful and communicated with me throughout the process. More

by Ricola81771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
March 28, 2023

Great service writer, Ian. Always helpful and responsive to questions and letting us know the vehicle's status. Would have given 5 stars but the phone system continues to be a More

by examapro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
March 28, 2023

The gentleman that assisted me, Caesar, was extremely nice and answered all my questions. He was fourth right about how long it would take explained everything. More

by Oljohnson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar
March 27, 2023

I had a very easy and pleasant experience thanks to Tyanne, the service rep. She was very thorough. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
March 27, 2023

He did really good on everything, had no issues at all. Very pleased with service More

by Maupinangel09
Recommend Dealer
Yes
Employees Worked With
Ian
March 27, 2023

It was easy to schedule and appointment. The work was completed at the promised time and the prices for the services were reasonable. More

by doug22206
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar
March 27, 2023

Uncomfortable chairs in lounge Complicated coffee machine Lounge area is not private Too much traffic in lounge More

by jahnoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
March 27, 2023

I've been buying my vehicles from Karen Radley for over 30 years now and have always received outstanding customer service. More

by Desmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minks
March 27, 2023

Great dealership , everything went smooth and quick. Melvin and Matt were amazing and made the buying experience very easy More

by barryblake5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Cygan and Matt Yohey
March 27, 2023

Good service. Wish you had doughnuts to go with the coffee however That is all More

by Wkkrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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