Karen Radley Acura

Very good service everyone was helpful and the process was easy. I definitely recommend this dealership for others. was easy. I definitely recommend this dealership for others. More

For the second time in a couple months Cesar has provided exceptional service! Will return for future service and a possible new car purchase in the near future due to Cesar's professionalism and willingness exceptional service! Will return for future service and a possible new car purchase in the near future due to Cesar's professionalism and willingness to help solve my problems. More

Amazing customer service! Their team is always on top of everything I need, communication is too notch and the care they have for their customers is very apparent Their team is always on top of everything I need, communication is too notch and the care they have for their customers is very apparent More

Service was excellent! Very pleased with each individual experience. I would recommend to friends and family. Very pleased with each individual experience. I would recommend to friends and family. More

The friendly service. Clean service area. Very prompt turn-in and it was ready on time. Great job. Clean service area. Very prompt turn-in and it was ready on time. Great job. More

Every time I come to this dealership I get a exceptional service! My service advisor Charles and Patrick are absolutely great, friendly and attentive! service! My service advisor Charles and Patrick are absolutely great, friendly and attentive! More

Karen Radley is a very clean dealership. Its employees deal with customers in a very courteous, friendly and professional manner at all times. They do the work right every time. I am glad ev Its employees deal with customers in a very courteous, friendly and professional manner at all times. They do the work right every time. I am glad every time they service my vehicle. More

I will begin by saying I will never patronize this dealership for my car service and will discourage any potential customer seeking to get value for their money. First the representative named Ty (ema dealership for my car service and will discourage any potential customer seeking to get value for their money. First the representative named Ty (email tyannec@dealer.reyrey.net) was extremely rude and disrespectful when I inquired about a costly recommendation made last year that did not appear in my current diagnostic (even though i had never addressed the so-called issue). The inconsistency led me to believe that the previous recommendation was unnecessary and was simply an effort to “upsell” me on services. As i was inquiring Ty rudely responded “i am not going to go back and forth with you” and walked away while I was still voicing my concerns. This level of rudeness and disrespect toward customers suggests that this dealership lacks instruction for its staff. Although I purchased my 2015 RDX from this dealership and had 95% of my previous work done there, I have lost all confidence in their service and they have lost a long time customer and any potential customer with whom I can share my experience. More

Worst car buying experience I ever had from sales to finance to management left message for sales manager never called back finance to management left message for sales manager never called back More

Bought a pre certified 2020 Acura MDX vehicle which had no carpet, no second key and no manual. Had to insist before a carpet was provided. Manual and second key have been promised but do not know when wil no carpet, no second key and no manual. Had to insist before a carpet was provided. Manual and second key have been promised but do not know when will get them. Very disappointed with the sale. More