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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

June 12, 2023

The staff is Professional, quick and very easy to work with. I’ve been using them for over three years now and the experience is always above bar. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
June 12, 2023

I received one of the best service, always, from Ian, Acura service service and his team. It’s so prompt and so quick. More

by Borpit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian.
June 12, 2023

Ceasar in Service was great! Very accomodating and professional. He made sure that all my car needs were met. He gave me a nice loaner car until the job was fixed on car window. More

by AngelaU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar Urquez
June 12, 2023

Focused on business aspect and less on customer satisfaction. Once you sign and leave they will forget about you if have anything questions or needed anything More

by MZeeshanRealtor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Williams and Mitch
June 12, 2023

Was Able to get my appointment when I could be there and service was prompt More

by frank_sweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
June 12, 2023

Service coordinator (Charles) was very friendly and kept me informed on status of work. Work was completed within time frame promised. More

by Morseygr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
June 12, 2023

Convenience of location is what brought me to this Karen Radley Acura Dealership in the first place, but professionalism and courtesy is what keeps me coming back. Ian Holson is a huge part of that. He’s fr More

by Seeking Top Notch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Holson
June 08, 2023

I am always satisfied with the service, and my service reps are always very professional. More

by Kirstie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne Cooper
June 08, 2023

I would personally like to give a special thanks to Cesar Urquiza. He helped me with all my car needs and did a terrific job assisting me. More

by Roblesf49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
June 08, 2023

Very professional and helpful, awesome customer service. I really like the staff. They seem to actually care about the service of your car. Ian was great I have zero complaints. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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