Karen Radley Acura

Everything about this dealership is excellent from the personnel to the physical building itself. I cannot find one bad thing about this dealership. personnel to the physical building itself. I cannot find one bad thing about this dealership. More

I appreciate the customer discounts for service, especially as a repeat customer. I also appreciate the sales people as well as technicians taking the time to answer questions about the car. especially as a repeat customer. I also appreciate the sales people as well as technicians taking the time to answer questions about the car. More

Excellent service and great purchase for new tires. Always a pleasant experience at Karen Radley Acura! Always a pleasant experience at Karen Radley Acura! More

All the customer service people are very polite and professional. The services they provide are excellent in every aspect. professional. The services they provide are excellent in every aspect. More

Great service! Very accommodated. Ian in service department was very helpful. They always make sure my car was take care of Very accommodated. Ian in service department was very helpful. They always make sure my car was take care of More

My current vehicle is a 2020MDX which I purchased from this dealership. I have purchased several vehicles here and the service department has always been exceptional. My current advisor, Charles, is per this dealership. I have purchased several vehicles here and the service department has always been exceptional. My current advisor, Charles, is personable, professional and explains what he recommends be done and answers any questions I might have. He has always been able to schedule an appointment within a reasonable timeframe and ensures the service is performed within the expected time. Any additional recommended service is brought to my attention and is addressed as necessary. More

Even tho I didn’t have an appointment, my service was handled efficiently and in a very welcoming and friendly manner. Kudos! handled efficiently and in a very welcoming and friendly manner. Kudos! More

As usual, the quality of service provided by the Karen Radley Acura staff was exceptional! Radley Acura staff was exceptional! More

It was an excellent experience and Ian was very knowledgeable and professional. I will definitely come back! knowledgeable and professional. I will definitely come back! More

Overall it was an easy but a long process. I asked for current special financing for 48 months at 1.99% but the finance guy drafted up 60 month financing at 6.49%. He did not know about the s I asked for current special financing for 48 months at 1.99% but the finance guy drafted up 60 month financing at 6.49%. He did not know about the special financing special at the time. Also, they did not have a front license bracket on my Acura TLX. They told me to go buy one at a car parts place. You spend all that money on a car and they can't even give you license plate bracket? A little disappointed with this dealership. More