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Karen Radley Acura

Woodbridge, VA

4.9
586 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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586 Reviews of Karen Radley Acura

July 03, 2023

My consultant Cesar Urquiza was great, he kept me updated during the entire process. He was very professional and made my experience there worthwhile. More

by chancemccarthy2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
July 03, 2023

Always get excellent service at the center from Sales to Service. You guys are Awesome 💯 More

by NickZavala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian, Rudy Walker, Melvin Cygan, Patrick Costello
July 03, 2023

Mr. Charles is the best service advisor. I appreciate his great customer service whenever I visit the service department. More

by Shameka Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Murrell
July 03, 2023

Excellent service, helpful and courteous. Would return for future service and recommend others to bring their cars here. More

by kenealmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
July 03, 2023

Ryan w was superb in assisting me. She went above and beyond for service. So nice to deal with a knowledgeable individual! She’s GREAT! More

by Mljewelry2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne
July 03, 2023

Great quality service. Provided a loaner vehicle as well. The service manager provided regular updates. More

by Syed Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyanne cooper
July 03, 2023

Excellent customer service with Ian as always! Enjoy the nice and clean waiting area. Been a long time customer with my 3rd Acura. Thank you as always Team for making my service actually enjoyable More

by lyndakpeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
July 03, 2023

I love the Karen Radley dealership here in Woodbridge,VA. So far, I get in and get my car serviced in sufficient timing with great customer service. More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Urquiza
July 03, 2023

Excellent service department. Ian always helpful in scheduling and taking phone calls. The only place I take my MDX since purchasing it there. Phone staff and checkout are helpful More

by Beach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
July 03, 2023

I had the most pleasant buying experience here thanks to the amazing sales staff and finance manager taking great care of my needs. More

by greggoroum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Rucker / Matt Yohey
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