Reed Hyundai of Kansas City - Service Center
Merriam, KS
878 Reviews of Reed Hyundai of Kansas City - Service Center
Moving to Texas with no AC Moving to Texas when I discovered my AC was not working. While I worked with the movers, my daughter took my car to the dealership Monday morning with Moving to Texas when I discovered my AC was not working. While I worked with the movers, my daughter took my car to the dealership Monday morning without an appointment hoping they could help us—they did!!! It was critical that I leave the next day. Great Service, great attitude- thank you, thank you! More
New tires and oil changed Everything was excellent and very quick service. Very courteous service manager and reviewed my needs on the car before I left. Claimed I need an air Everything was excellent and very quick service. Very courteous service manager and reviewed my needs on the car before I left. Claimed I need an air filter and a drive belt the next time I take it in. More
Great service department Thank you Adam for your great service on my 2014 Sonata! Extremely pleased with how fast it was to get my car in and the quality work that was done. V Thank you Adam for your great service on my 2014 Sonata! Extremely pleased with how fast it was to get my car in and the quality work that was done. Very nice to work with you! More
Exceptional Service I am always very pleased every time I have taken my Hyundai Accent in for service. The staff is friendly and very courteous. I would recommend anyone I am always very pleased every time I have taken my Hyundai Accent in for service. The staff is friendly and very courteous. I would recommend anyone to Shawnee Mission Hyundai to buy and have their cars serviced. More
Never Going Back I'm never going back to Shawnee Mission Hyundai after today's visit. I bought my Elantra in late 2014. Since then, the cabin fan blower motor has q I'm never going back to Shawnee Mission Hyundai after today's visit. I bought my Elantra in late 2014. Since then, the cabin fan blower motor has quit working three, if not four times. I'm pretty sure the number is four, but I can only find three invoices. Yes, that's correct, about every year the cabin blower motor has to be replaced. The first 2-3 times it was covered under warranty at no cost to me. This time my car was out of warranty and Shawnee Mission Hyundai refused to replace it at no cost to me. I asked what was the underlying cause of this recurring issue and what assurances they could offer that I wouldn't be back in a year for the same issue. The service manager couldn't tell me what was going on with the blower fan, they didn't know. What good is a warranty if an issue is not properly resolved? As far as I'm concerned, the blower motor was never properly fixed, otherwise it wouldn't continue to break down about every year. They have taken my money for an issue that should have been resolved under warranty years ago. I've bought my last two cars from this dealership. For the last almost six years I've gone to them for my service needs. I would have purchased my next car from them. Now, I do not trust Shawnee Mission Hyundai and I won't step foot in there again. Hopefully another dealership will treat me better. See my Google review where I attached the three invoices that I could find that document what I've stated above. As I said, I'm pretty certain this issue has occurred four times, but I can't locate a fourth invoice. More
Oil change, rotation and more! These guys aleays take great care of me. Recently traded my last car for a new one and they provide an enjoyable waiting area and timely service! These guys aleays take great care of me. Recently traded my last car for a new one and they provide an enjoyable waiting area and timely service! Highly recommended them! More
Going the extra mile Getting your car worked on is always a stressful situation. There were a few glitches, but Thomas Crotty made everything run smoothly. Thanks again Th Getting your car worked on is always a stressful situation. There were a few glitches, but Thomas Crotty made everything run smoothly. Thanks again Thomas More
Decent and service person was upfront. Pleasant experience. Had minor issue with car that caused the check engine light to come on. Fix was minor and under warranty. Dealership did a full s Pleasant experience. Had minor issue with car that caused the check engine light to come on. Fix was minor and under warranty. Dealership did a full service check of the vehicle to establish a baseline of performance condition as well as identified future service needs based upon mileage of car. Overall, good experience and I will return, when needed. More
Service Excellent experience... quick, friendly, excellent communication, problem solved, Adam is very friendly and I felt comfortable explaining difficulty Excellent experience... quick, friendly, excellent communication, problem solved, Adam is very friendly and I felt comfortable explaining difficulty I had with starting my car. Outstanding. More
Great all around service Great service all around advisors and techs favorite Hyundai dealership will only go to Shawnee mission Hyundai will recommend to everybody I knw to c Great service all around advisors and techs favorite Hyundai dealership will only go to Shawnee mission Hyundai will recommend to everybody I knw to come in for service and buy car More