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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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April 01, 2019

Recall on my 2013 Sonata Setting up appointment was easy. When I arrived the service team was ready for me. I was told the procedure would take about one hour, but service was More

by JAYMAN945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Khoshbayan
April 01, 2019

Sales and Service Very Satisfied. Will be in the market to lease a Hyundai Santa Fe Ultimate or Palisade in July if not sooner depending upon marketing programs. Keep More

by TEDKOTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Shaw
April 01, 2019

2016 Sonata Service - Wiring Harness, E-Water Pump No hassles on arranging Rental Car while Sonata was being serviced. Parts took some time to arrive, but friendly service and rental car was great. More

by RIDDLED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cure (Service)
March 29, 2019

Oil change I was in and out in an hour for an oil change, a multi point inspection, have tires rotated and a fix on a recall. More

by BDMG69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know all their names., Martin Garcia
March 29, 2019

Elantra Service As always, our service was provided courteously and in a timely manner. I would not take my Elantra anywhere else. We were able to leave for the weeke More

by RJ Elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sent “Thomas” H
March 28, 2019

Sant fe recall service Excellent service. Efficient, organized, polite, professional. Took care of business. Ready for us when husband arrived. Complimented our dog. In f More

by MDUCK3901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Husband took car in. Dont remember name.
March 27, 2019

Cruise Control Not Working Correctly Appointment was set up to check the cruise control in my 2016 Tucson. After enjoying a cup of coffee, approximately 30 minutes ;later I was advised t More

by WOODWARD5630
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Cure
March 27, 2019

Too long for repair Took 7 days to repair my car. First 2 days it sat with nobody touching it. Then 2 days plus a weekend to get parts. Finally got it done a week later. More

by Shirts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember
Apr 23, 2019 -

Kansas City Hyundai responded

Thank you for the information. We were recently approved by Hyundai to add a rental fleet of cars for our service customers to access while there vehicle was in for repairs. This will allow us to provide better customer service, when there is a delay in getting parts to a customers vehicle. I wish we could have every part needed in stock but that would not be possible. I am glad the Warranty was able to fix your vehicle for you.

March 25, 2019

Pre-owned Santa Fe engine repair Service replaced an engine part on my pre-owned Hyundai Santa Fe. Everything turned out great! It runs better than before. I'm very pleased with the More

by WADEHOLTKAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel
March 25, 2019

Best Experience--Thanks to New Ownership?? Everything worked the way it was supposed to. After having less than stellar experiences with the Previous Ownership, this experience stands out beca More

by ADD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto
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