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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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September 09, 2021

Joseph is very knowledgeable, informative, respectful and friendly. I was informed of required maintenance for my 2020 Tucson and Joseph explained it thoroughly. Highly recommend Reed Hyundai. More

by rbushur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dean
Sep 09, 2021 -

Kansas City Hyundai responded

Thanks for the feedback and we look forward to serving you again!

September 09, 2021

They are amazing! They are quick but friendly and honest. I appreciate that they remember customers too. Makes you feel comfortable being there. Definitely recommend. More

by belindalfroetschner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

As always your service department is spot on. Joseph, Jordan etc! Kudos to the mechanic that works on my vehicle as well! See you in a couple of weeks More

by smileiscontagious58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph &Jordan
Sep 09, 2021 -

Kansas City Hyundai responded

Thank you for the feedback and we look forward to serving you again!

September 08, 2021

Got in early and the staff greeted us warmly. We waited inside during our service and didn’t have to wait long. We reviewed the service completed and recommended service and then went on our way. More

by littleraingroves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Disappointing this time- was there an hour longer than anticipated- no one checked me in so therefore I didn’t have anyone to text to ask why - and to find my car the tech hit the panic button - an hour a More

by jjbeach3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves
September 07, 2021

From the moment I pulled up to the Service area, I was greeted and treated with nothing but smiles, kindness, and attention to help. I came in for the 7500-mile complimentary service, and everything was t More

by valeriejeanemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
September 02, 2021

Friendly staff and estimated wait time was on the nose. Waiting area spacious and comfortable. Would highly recommend service department and they did not try too over sell me on anything. More

by PD701RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Blake was amazing. He went above and beyond what he needed to do to help me out. Very happy with the experience and would definitely recommend it to others. More

by cmh947s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
September 01, 2021

Joseph provided thorough information with quick updates. When the need for a repair was brought to my attention I conveyed we had an extended warranty, he was able to obtain the information and determine th More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Dean, Ed Samek
August 31, 2021

First ,we had a appointment, had a lady service personal, told her we were there for tires that we ordered to be installed and added all 4 wheel alignment, husband asked her about 10 yr roadside service he More

by Clarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
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