Reed Hyundai of Kansas City - Service Center

Oil change, tire rotation. I keep with the dealer I purchased my car from. The service is quick and prices are reasonable. Nothing else really needs to be said. I keep with the dealer I purchased my car from. The service is quick and prices are reasonable. Nothing else really needs to be said. More

Courteous and friendly. Did what I asked. They did their usual overall inspection of the car, but didn't dig to find something to fix or repair on my car. Did what I asked. They did their usual overall inspection of the car, but didn't dig to find something to fix or repair on my car. More

Great customer service Gabriel was probably the best service advisor I've ever worked with. He and tech, Brian, took the time to explain the work that was being done and wh Gabriel was probably the best service advisor I've ever worked with. He and tech, Brian, took the time to explain the work that was being done and what maintenance needed to be done in an order of importance. I felt they were listening to my needs and doing their best to match them with their service. When the shuttle driver was out on another pickup, Gabriel even came to my home to get me. 5 star service from these gentlemen. More

Service was preformed timely We were greeted promptly and courtesy by service staff upon arrival and updated periodically to the progress of the service. Having work schedule mid We were greeted promptly and courtesy by service staff upon arrival and updated periodically to the progress of the service. Having work schedule mid-week was a good choice because the wait time was less than on a Monday or Friday. More

Provides great service My service agent, Andrew, truly meets the needs of an elderly woman who is afraid of being overcharged and underserviced. I'm confident my car is in My service agent, Andrew, truly meets the needs of an elderly woman who is afraid of being overcharged and underserviced. I'm confident my car is in good hands and will continue to perform well as long as I come here for service! Before I could submit this review, I was asked for the service person's name. I remembered his first name but went to your website for his last name- ONLY TO FIND OUT THERE ARE NO SERVICE PEOPLE LISTED- stop asking if you won't post the names. I took the extra time to call after "chatting" with the online assistant who couldnt help me but gave me the service number because I didnt appreciate ANDREW CURE More

Excellent Service My Service Rep was Gabriel and he was very professional and knowledgeable. I had to leave my car and he kept me informed of it's progress. I must also My Service Rep was Gabriel and he was very professional and knowledgeable. I had to leave my car and he kept me informed of it's progress. I must also mention Jacob who took me home. He was very friendly and knowledgeable about the highways here in the Metropolitan area. Overall, my experience was great - as it always has been in the past when the dealership was Shawnee Mission Hyundai. Welcome to the Reed family. More

Great Customer Service This visit was extra speedy and very pleasant. Staff was positive and informative throughout the whole process. The work had been done much quicker th This visit was extra speedy and very pleasant. Staff was positive and informative throughout the whole process. The work had been done much quicker than expected and staff was very honest about what needed to be taken care of now and what could wait. More

Needed an adjustment Needed to get a panel on the underside of my daughters Elantra popped back into place. A call to Ernesto to describe the problem, and he assured me he Needed to get a panel on the underside of my daughters Elantra popped back into place. A call to Ernesto to describe the problem, and he assured me he would personally follow up on getting this taken care of! Job was done and all was taken care of. Unfortunately the fix didn't last! I will be back Wednesday afternoon to get another "adjustment"! More