Reed Hyundai of Kansas City - Service Center

Unexpected visit to Reed Hyundai Stopped in to find the reason for low tire pressure. Fit me in their schedule and put the car on the rack. Found a 1 inch nail in rear left. Remove Stopped in to find the reason for low tire pressure. Fit me in their schedule and put the car on the rack. Found a 1 inch nail in rear left. Removed it, patched it up, and sent me on my way. Very professional and pleasant to deal with. I left impressed and pleased with their service and pricing. More

Service Visit to Reed Hyundai I had my car serviced by SM Hyundai and I did not have a great experience. I was upset and Dave calmly and professionally listened to my issue and re I had my car serviced by SM Hyundai and I did not have a great experience. I was upset and Dave calmly and professionally listened to my issue and resolved my problem to my satisfaction. I probably would not have come back to have my car serviced after the last experience but I definitely would now because of Dave and his team. More

Oil change They had plenty of appointments to choose from. They got me in and out in less than 30 minutes. I have switched all my future business over. They had plenty of appointments to choose from. They got me in and out in less than 30 minutes. I have switched all my future business over. More

Oil Change Helped me with my service plan. Made the call. Got everything worked out. Really took the time. I appreciate the effort they gave. I'll be back Helped me with my service plan. Made the call. Got everything worked out. Really took the time. I appreciate the effort they gave. I'll be back More

Nice people but you’ll be waiting awhile I still don’t understand why I need an appointment if I still have to wait 2 hours for an oil change. Two hours? I understand it’s not Jiffy Lube but I still don’t understand why I need an appointment if I still have to wait 2 hours for an oil change. Two hours? I understand it’s not Jiffy Lube but why does it take sooooo long? Staff is very nice and helpful though. Unfortunately having free donuts doesn’t make up for the amount of time spent waiting. More

Awesome experience! My service advisor was knowledgeable and friendly. He helped me make the right decisions on which service I really needed performed that day. He was My service advisor was knowledgeable and friendly. He helped me make the right decisions on which service I really needed performed that day. He was great! More

Not the best visit It’s hard for me to give more stars.. I’ve been coming here the last few years since we moved and always try to make excuses to go back but this last It’s hard for me to give more stars.. I’ve been coming here the last few years since we moved and always try to make excuses to go back but this last time was a breaking point. Everyone is always very friendly and I know the staff works hard to accommodate everyone but it seems like some of the service staff has really just gotten lazy. It’s sad and frustrating because I want to trust the dealership to do my work but am at the point where I’m not sure that I can. More

Replaced defective grill. My service tech, Nicholas, got my car in and out by early afternoon. The donuts are a great touch! Nick is a very courteous, knowledgeable tech. Than My service tech, Nicholas, got my car in and out by early afternoon. The donuts are a great touch! Nick is a very courteous, knowledgeable tech. Thanks, Janet Hartley More

Routine maintenance Easy to schedule. Service associated was polite, efficient and thorough. Waited for car and done before expected. Was able to get work done in waiting Easy to schedule. Service associated was polite, efficient and thorough. Waited for car and done before expected. Was able to get work done in waiting area. More

Recall and general service I have been coming to Shawnee Mission Hyundai for 6 years and have been happy with my service on my Veloster. I will continue all my repairs and servi I have been coming to Shawnee Mission Hyundai for 6 years and have been happy with my service on my Veloster. I will continue all my repairs and servicing while I own this car at Shawnee Mission Hyundai (now Reed). More