Back

Reed Hyundai of Kansas City - Service Center

Merriam, KS

not yet
rated
878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

Sort by
August 15, 2019

Fastest service time ever. This was a 6 month service for 33,000 miles requiring an oil change and tires rotated. I was very surprised an hour later when I was called and Inform More

by WOODWARD5630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Ponjavic
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your 5 Star rating!

August 15, 2019

Service On time, provided ride home (so I didn't have to wait. Offered to come get me when service was done. Just a bit pricey.....I felt. More

by Clint Berger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Duerr-Nedrow
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your recent visit to Reed Hyundai. We appreciate your business and your honest review. Please see our website for savings opportunities on services we provide at the dealership, for future visits. We look forward to servicing your vehicle in the future. Thank you.

August 14, 2019

Hidden fees I was quoted for 220 for a transmission flush and then there was a $40 service fee? What's that? Why wouldn't you tell me about that in the initial qu More

by Marcallen2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Underwood
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your recent visit to Reed Hyundai. We appreciate the opportunity to service your vehicle. Please contact me at kent.rose@reedauto.com so that we can learn from your visit to better assist our customers in the future. Thank you.

August 14, 2019

Engine recall My car stopped on my way out of town when I spoke to Pat Love he arranged for a full work up on my car and offered a loner car until my car was ready. More

by A.DAVIS_94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Love
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your 5 Star rating!

August 13, 2019

Thank you Kent Rose! I'm giving Reed Hyundai and Kent Rose(General Manager) an excellent rating because they went the extra mile to contact Hyundai corporate about my matt More

by HOLLYWOOD424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Dean from service., Kent Rose, Andrew Cure
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your 5 Star rating!

August 13, 2019

Expensive The only complaint is about the service charges. They charge $100 as compared to $65 at another dealership I visited previously for my car service. No More

by Prakash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blair Howard
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your recent visit to Reed Hyundai. I am sorry to hear you will not be returning to our store in the future as we continue to upgrade our service department to better our community. Please visit our website at ReedHyundaiKC.com to find discount offers on our most popular services and diagnostic fees. We strive to fix issues correct the first time and credit the diagnostic fee toward the repair when completed. Thank you.

August 12, 2019

informational, honest, friendly I went to reed Hyundai for a routine update to one of the engine sensors and had to go back for a different issue dealing with the master cylinder. t More

by ASAJOVIC69
Recommend Dealer
Yes
Employees Worked With
dean, Josh Underwood
August 12, 2019

Service on car Took my car here when the dealership I purchased my car at essentially told me to go elsewhere because they couldn’t diagnose my car. I called on a Mo More

by B12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your 5 Star rating!

August 12, 2019

Recall repairs The gentleman were extremely helpful and informative . They helped through a scary situation w my car that ended up being warrantied. Four more words More

by gaylanmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your 5 Star rating!

August 12, 2019

Amazing service I believed I had booked an appointment for 9 am on a Saturday morning and it turns out, I didn’t. I showed up and was informed that they could work me More

by cbitto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cure, Adam Peters, Nicholas Duerr-Nedrow, Josh Underwood
Aug 26, 2019 -

Kansas City Hyundai responded

Thank you for your 5 Star rating!

...
67
...