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Reed Hyundai of Kansas City - Service Center
Merriam, KS
878 Reviews
878 Reviews of Reed Hyundai of Kansas City - Service Center
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Verified Customer
October 01, 2021
The service here was exceptional the staff was very courteous and helpful about getting my recalled repaired I will definitely be going back! courteous and helpful about getting my recalled repaired I will definitely be going back! More
by ashleyhammes
October 01, 2021
I had a great experience I got an oil change and tire rotation and even though they were busy they got it done super fast. rotation and even though they were busy they got it done super fast. More
by jmvaughn1031
September 30, 2021
My first visit was great and closer to home. They did what was requested, in a timely manner ans exactly what was quoted. Check out was smooth and friendly. what was requested, in a timely manner ans exactly what was quoted. Check out was smooth and friendly. More
by JAYNE7799
September 28, 2021
Our first greetings came from 2 very friendly people. The waiting area was clean and comfortable. waiting area was clean and comfortable. More
by CHARLITA
Employees Worked With
September 27, 2021
The customer service is extremely poor. I waited over 2 hours for a scheduled 7:00 oil change. Customer service personnel were unfriendly, didn’t greet me, no smiling, overall acted like I was an inconve hours for a scheduled 7:00 oil change. Customer service personnel were unfriendly, didn’t greet me, no smiling, overall acted like I was an inconvenience to them. Told me it was taking longer because of recall item but then said they didn’t fix it. Then said they were running behind, not sure how a 7:00 appt can run behind when it’s the first appointment of the day. then they tried to charge me when it was covered with the new car 30K coverage. At my request she looked it up and then agreed with me. Will not be recommending this location. Managers did call when I left poor review on line and did apologize so sounds like they are trying to fix the problem. Might need to hire new staff on customer service. More
by lindawait64
September 25, 2021
They got me right in for my appointment. They work was done in a timely manner. Everyone was helpful. done in a timely manner. Everyone was helpful. More
by jhobley68
Employees Worked With
September 25, 2021
Great service. Service advisor was helpful and car was washed and cleaned and ready to go in a timely fashion. washed and cleaned and ready to go in a timely fashion. More
by Jhawktalk
