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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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October 09, 2021

The employees a very friendly and helpful and pretty much you're there and out within the time that they tell you More

by thelmahodge7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Kansas City Hyundai responded

Thank you for the feedback

October 08, 2021

Service and maintenance was a pleasant experience. Efficient, courteous and timely. Thank you very much More

by BLUEU32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Holliday
Oct 08, 2021 -

Kansas City Hyundai responded

Thank you for the great review and additional feedback!

October 07, 2021

Awesome service and the valet that picked up was super nice. He caught me by surprise as I was not expecting him to return the car so fast. I was unable to give him a tip as I did not have my wallet wit More

by CENSLEY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Kansas City Hyundai responded

Thank you for the feedback and great review

October 07, 2021

Had to wait both dropping off and picking up. Several customers waiting and didnt seem like alot if service reps More

by bobcam158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknowns
Oct 11, 2021 -

Kansas City Hyundai responded

Thank you for the feedback. If you could please get in contact with our service manager Tyler B. he would like to speak with you further. You can reach him during the day at (913)642-9600 and asking for him.

October 06, 2021

As a widow dealing with car maintenance for the first time, trust is vitally important. The staff is always clear about what is needed and why, and even when it can wait until the next visit. As a bonus More

by TERRYBARNES_STAGEMANAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Oct 06, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and additional feedback. We are sorry to hear about your loss and you are in our thoughts. We are always here to assist you with all of your vehicle needs and are glad to hear your experience has been great.

October 05, 2021

I trust Reed Hyundai for all my service needs. I am always informed of any upcoming services I will need so that I can plan to take care of them. The next reassurance I have is knowing that my car is w More

by SANDRAEHJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and additional feedback. We are glad to hear that you trust us with all of your vehicle needs.

October 05, 2021

This was, once again, a very efficient and professional service visit. I will be back. More

by Long time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Dean
Oct 06, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and additional feedback. We look forward to assisting you with all of your vehicle needs.

October 01, 2021

Everyone was very friendly and helpful; I appreciated the kindness and professionalism. It was a very pleasant experience! Thank you! More

by DLNYLUNDBLANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art? Assistant
Nov 01, 2021 -

Kansas City Hyundai responded

Thank you for the feedback

October 01, 2021

Picked up my car on time and completed task as requested. Car came back clean and shinny. More

by krcohen08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake
Oct 06, 2021 -

Kansas City Hyundai responded

Thank you for the great review!

October 01, 2021

I brought my car in because I needed the front checked from popping sound, an oil change, back tail light repaired and tires rotated everything else was fine but still hear popping sound. More

by janialee82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Kansas City Hyundai responded

Thank you for the feedback. If you could please get in contact with our service manager Tyler B. he would like to speak with you further. You can reach him during the day at (913)642-9600 and asking for him

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