Reed Hyundai of Kansas City - Service Center
Merriam, KS
878 Reviews of Reed Hyundai of Kansas City - Service Center
Always treated with respect as they listen to what any problem is, or oil change problem is, or oil change More
Seeing that Felix was back in the service dept. made my day! Way to go! day! Way to go! More
Staff was friendly and efficient. Waiting room was comfortable. Process took longer than I expected but they communicated well. comfortable. Process took longer than I expected but they communicated well. More
Felix and Blake took care of me and had me out in about an hour. an hour. More
Very reliable, helpful and friendly. My experience in the service department was very good. No complaints. the service department was very good. No complaints. More
Recall work was done efficiently. Everyone was very helpful and friendly. thanks so very much! helpful and friendly. thanks so very much! More
They need to be more flexible on Saturday diagnostics. Their schedule is booked until next month due to that, so I can’t make an appointment until then 😒 Their schedule is booked until next month due to that, so I can’t make an appointment until then 😒 More
Everyone is helpful and ensures you understand what is going on. Employees have gone out of their way to make sure all my benefits are utilized properly going on. Employees have gone out of their way to make sure all my benefits are utilized properly More
Always a great job. Nice waiting area. Employees are nice and friendly. Will use again in the future. and friendly. Will use again in the future. More
I came in a bit frustrated that my front passenger side turn signal bulb had gone out yet again (that was twice on both front (driver and passenger side) blinkers/bulbs). I've otherwise been super happy turn signal bulb had gone out yet again (that was twice on both front (driver and passenger side) blinkers/bulbs). I've otherwise been super happy with my 2015 Genesis - but to have to come in every 5-6 months to replace bulbs without any root cause or overall fix to the issue was something I was concerned/annoyed with. Not only did Jordan help me - apparently this is a known issue and a bulletin was issued by Hyundai to hopefully address it. Tyler was great and we did a cost share/split for the bulletin fix since I've had to deal with this multiple times. And then to top off the great service, Quentin did a FANTASTIC job detailing my car - that was not something I had asked about so was quite surprised to see my car washed and fully detailed - the inside looks amazing. So I came into the dealership disappointed/frustrated at this problem and left appreciative of the great service and happy that I'm a customer of Reed Hyundai. Thanks again. More