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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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October 16, 2021

Always treated with respect as they listen to what any problem is, or oil change More

by PLGARBEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Kansas City Hyundai responded

Thank you for the feedback, we are always here to help!

October 16, 2021

Seeing that Felix was back in the service dept. made my day! Way to go! More

by EFFIEJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Kansas City Hyundai responded

Thank you for the feedback!

October 15, 2021

Staff was friendly and efficient. Waiting room was comfortable. Process took longer than I expected but they communicated well. More

by alanlandever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and feedback!

October 15, 2021

Felix and Blake took care of me and had me out in about an hour. More

by mjshgettings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Kansas City Hyundai responded

Thank you for the great feedback!

October 14, 2021

Very reliable, helpful and friendly. My experience in the service department was very good. No complaints. More

by PHYLLIS1647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Kansas City Hyundai responded

Thank You for the feedback! We are glad you had a good experience with us!

October 13, 2021

Recall work was done efficiently. Everyone was very helpful and friendly. thanks so very much! More

by SPARK6521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Kansas City Hyundai responded

Thank you for the feedback!

October 13, 2021

They need to be more flexible on Saturday diagnostics. Their schedule is booked until next month due to that, so I can’t make an appointment until then 😒 More

by daliaenriquez2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Moreno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Everyone is helpful and ensures you understand what is going on. Employees have gone out of their way to make sure all my benefits are utilized properly More

by palumbog15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review.

October 12, 2021

Always a great job. Nice waiting area. Employees are nice and friendly. Will use again in the future. More

by KCPADREFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Kansas City Hyundai responded

Thank you for the feedback. We look forward to having you.

October 10, 2021

I came in a bit frustrated that my front passenger side turn signal bulb had gone out yet again (that was twice on both front (driver and passenger side) blinkers/bulbs). I've otherwise been super happy More

by JOHN.AYRES13
Customer Service
Recommend Dealer
Yes
Employees Worked With
Quentin VanHorn, Tyler Bagby and Jordan
Oct 11, 2021 -

Kansas City Hyundai responded

Thank you for all the great feedback. We are glad to know that we were able to help turn your experience into one that was more positive.

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