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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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June 27, 2021

Work was done in a quick and timely fashion. No pressure More

by calkins927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review

June 25, 2021

Very helpful with my car good customer service will definitely be back if I need to More

by ciarapatterson391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review!

June 25, 2021

Joseph and the service department are honest, courteous, efficient, and helpful. I will continue to take my car to Reed Hyundai. More

by christinasmith.ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, we are glad to hear that your experience was great.

June 25, 2021

They did6 not put on my new oil filter il fwhy not More

by dperrigo1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the additional feedback. We are here to speak further but need some more information. If you could please reach out to me via phone or by email. I want to ensure you are taken care of. Thank you, Hailey Melhorn 913-754-9959 hailey.melhorn@reedauto.com

June 25, 2021

My experience was outstanding. The Service Department representative (Blake) was helpful and got my vehicle serviced promptly. I will be a return customer and hope to have him as my representative. Thank More

by Debbieeckhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review!

June 25, 2021

Service department knowledgeable, friendly and finished work quicker than they estimated. Excellent!! More

by MICHAEL9781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the fantastic review!

June 25, 2021

$80 to repair a leak in the tire? Your techs $100 estimate was now $348 and did not apply the $25 discount. More

by CHAVEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Wichman
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the additional feedback. We are here to speak further but need some more information. If you could please reach out to me via phone or by email. I want to ensure you are taken care of. Thank you, Hailey Melhorn 913-754-9959 hailey.melhorn@reedauto.com

June 25, 2021

Appointment was easy to make. Service was prompt and efficient. More

by PAMMYMAE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review!

June 25, 2021

Sometimes just so busy, can get a little confusing for them, bit ends up figuring it out, and everything comes out ok!! Some more friendly greetings better than others!! More

by NENA_22964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Nazari
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and additional feedback. We are working to get a process in place so we can better serve each of our valued customers like you.

June 24, 2021

They took care of the vehicle and when it wasn’t done when I needed to leave they loaned me a car so that I could keep my meeting More

by Pat Wiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 05, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review

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