Reed Hyundai of Kansas City - Service Center

I received only an email about my car being done but no call. This is not good customer service to get just an email without someone calling and explaining what’s going on with the car. The parts to my car call. This is not good customer service to get just an email without someone calling and explaining what’s going on with the car. The parts to my car were under recall but I was told they wouldn’t be covered when they were supposedly replaced in September. More

They were really nice and professional and were quick to get my car in and serviced as fast as possible. Really clean restrooms too and a big waiting area. get my car in and serviced as fast as possible. Really clean restrooms too and a big waiting area. More

Nice experience. Friendly atmosphere. We have taken our Elantra in for service multiple times. Easy to schedule appointments. We will be back next time as well! Elantra in for service multiple times. Easy to schedule appointments. We will be back next time as well! More

Had scheduled for oil change and recall repair. Felt pressured for a lot of additional service. Wanted same oil used 3 months prior but must have received something different because price was almost do pressured for a lot of additional service. Wanted same oil used 3 months prior but must have received something different because price was almost double! More

Able to get in and drop off car early am and pick up end of day. Like communication and status via text. Checkout quick and easy and they fixed my low battery on my key fob. of day. Like communication and status via text. Checkout quick and easy and they fixed my low battery on my key fob. More

This experience at Reed was a 100% improvement on the last visit, which I rated as a disaster. Everything was better this time around. The fellow that I dealt with was a huge improvement on the guy last visit, which I rated as a disaster. Everything was better this time around. The fellow that I dealt with was a huge improvement on the guy that I had to deal with the last time. He was very friendly, and I feel that if I needed to ask any question, he would've answered it quickly and clearly. Also, everything there seemed to be well oiled and in order. My last visit, things seemed "mixed up." They didn't even seem to have my vehicle on file, even though I had been bringing it in for service there since it was purchased at the old Shawnee Mission Hyundai. There was a lot wrong with my last visit, and I don't want to rehash it any further. This visit was great, and I'm very happy with the service that I received. More

You guys are always knowledgeable, and always ready to help thanks for the great customer service and the excellent work, from now on I will always direct my car needs to this agency help thanks for the great customer service and the excellent work, from now on I will always direct my car needs to this agency More

Dropped off my car for complimentary maintenance an hour early and they started service on it right away. Felix kept me updated throughout the process. Since service closed before I could get back, they lef early and they started service on it right away. Felix kept me updated throughout the process. Since service closed before I could get back, they left my keys and paperwork with sales. A very smooth process all around! More

Thank you for the great service. Thank you for the great support. Thank you for the great oil change. Thank you for the great tire rotation. support. Thank you for the great oil change. Thank you for the great tire rotation. More

Fast, courteous and professional service. Nice waiting area. Explained e erythibg they did. area. Explained e erythibg they did. More