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Reed Hyundai of Kansas City - Service Center

Merriam, KS

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878 Reviews

878 Reviews of Reed Hyundai of Kansas City - Service Center

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July 21, 2021

Very efficient service. I did not have wait too long. They were very courteous and paid good attention. Overall it was pleasant experience. I appreciated it. More

by jmelookaran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and feedback!

July 21, 2021

As always Jordan is a pleasure to work with. And the mechanic who worked on my car gets 5 stars. Thanks for ALL you do keeping me on the road 😍 More

by smileiscontagious58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The dude that greets me, forgot his name ?????. He’s a smiling face at 7 am. Soft spoken gentleman!, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and thank you for being a returning customer!

July 21, 2021

Great customer service, friendly technicians, fast work, and even received a yummy Reed chocolate bar when I was checking out. Thanks Reed! Everyone did a great job! More

by wejomac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, and we are glad you enjoyed the chocolate!

July 18, 2021

They kept my car for 3 days just to replace a battery. We had to talk to the service guy over and over about the problem. More

by MTEACHERDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know which person we talk to.
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the additional feedback. We would love to speak further. If you could please give Hailey a call at (913)754-9959 or email her at hailey.melhorn@reedauto.com Thank you again, and we look forward to speaking further!

July 17, 2021

Quick, Professional and have always done a quality job! Always courteous to all their customers needs! Their waiting area is comfortable, quiet and water is on hand. More

by christopherwilliams67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and feedback

July 15, 2021

worked in my schedule which was very helpful since we live 139 miles away called and got in at the time we needed..Glad we called because on line said they had no opening. More

by tomandmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review, we are glad to hear it all worked out and fit into your schedule. Thank you for driving out to us!

July 15, 2021

Appreciated the friendliness of everyone, especially an Appreciated the friendliness of everyone, especially an older (about my own age) gentleman that greeted me when I drove the car in and when I picked More

by williamsonjon51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the great review, and additional feedback. We are pleased you had a wonderful experience.

July 14, 2021

great in and out service. Gilbert the driver can get your where you need and pick you up in a. jiffy. service is clearly stated and efficient check out. great job Reed Hyundai More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review and additional information

July 14, 2021

Very caring and making sure you are happy. Go out of there way to make you feel comfortable. And very fast with service. All very helpful and caring. More

by jeremyreyes76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the excellent review we are glad you always feel comfortable

July 14, 2021

A tire rotation was supposed to be done as part of the service package, but it wasn't. The tire that has a slow leak is still in the same location it was before the service. More

by ratedz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Schlaikjer, Felix Moreno
Jul 23, 2021 -

Kansas City Hyundai responded

Thank you for the additional feedback, if you could please give Hailey a call at (913)754-9959 or email at Hailey.Melhorn@reedauto.com we want to ensure everything was taken care of.

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