Kaiser Buick-GMC Truck

Outstanding Service when buying car Let me tell you that the sales person went out of his way to assist. Was bale to communicate with him in email and telephone in very fast manner. The Let me tell you that the sales person went out of his way to assist. Was bale to communicate with him in email and telephone in very fast manner. The car was ready as promised and for the deal we were looking for. So big thanks to Peter at the dealer. Great job please keep up the good work we will be back when we need another car or truck. More

I went to Kaiser to look at a used truck. I was met with a friendly, no pressure sales experience where Roy took the time to discuss my needs and wants, and make me feel welcome. I then went through the pap a friendly, no pressure sales experience where Roy took the time to discuss my needs and wants, and make me feel welcome. I then went through the paperwork with Doug who was equally friendly and was able to assist me with a very smooth experience. I would definitely recommend Kaiser to my friends and family based on my experience. 5 stars all around More

what a great staff you have there. From my sales Guy Roy who took the time to take extra photos of the Jeep I bought. to picking me up at the airport and taking me to the dealership. Then passing me to Do who took the time to take extra photos of the Jeep I bought. to picking me up at the airport and taking me to the dealership. Then passing me to Doug the Finance guy. I was in and out in about an hour and half and on the road back to NC. was the easiest car purchase I have ever had. all were super friendly and easy to talk with. More

They just ignore emails and requests I have repeatedly reached out to the sales staff to request information on ordering a new vehicle and I get no email or phone call response. I have f I have repeatedly reached out to the sales staff to request information on ordering a new vehicle and I get no email or phone call response. I have filled out forms on their website and sent direct emails to sales@kaiserbuickgmc.com and get nothing back. In this time of outbreak you would think they would be more responsive to electronic communications. They are not, or they just don't care. More

Roy was a pleasure to deal with, met all of our needs and answered all of our questions. Never felt rushed or pushed. Had to bring my 3 year old son along for the sale process which can be difficult fo a tod answered all of our questions. Never felt rushed or pushed. Had to bring my 3 year old son along for the sale process which can be difficult fo a toddler and the sales team was very understanding and helped make our experience comfortable. More

Best experience I've ever had at a dealership If there were a ten star rating Kaiser Buick GMC and Roy Day should get it. All went very well, so far all is good. If there were a ten star rating Kaiser Buick GMC and Roy Day should get it. All went very well, so far all is good. More

A very enjoyable experience Roy is a very knowledgeable individual and a very patient teacher. His calm demeanor made the process very easy. I will recommend Roy and the dealersh Roy is a very knowledgeable individual and a very patient teacher. His calm demeanor made the process very easy. I will recommend Roy and the dealership. More

I had the pleasure of buying my 2016 Kia Sorento SX from Roy and the team on January 31, 2020. Being in sales myself, I hold sales professionals to a higher standard. Many of the experiences we had at ot Roy and the team on January 31, 2020. Being in sales myself, I hold sales professionals to a higher standard. Many of the experiences we had at other dealers in my search for this car left me feeling frustrated and/or dissatisfied with the vehicles I looked at, the staff, or both. The experience we had at this dealer was completly different than all the other dealers we visited. I will gladly recommend this dealer to all of my family and friends and will certainly be returning to buy our next car from here. Thank you! More

Great Experience Contacted Roy Day prior to driving up to Deland. He was ready when we arrived and took so much time explaining all the differences and options on the Contacted Roy Day prior to driving up to Deland. He was ready when we arrived and took so much time explaining all the differences and options on the Terrain. Ended up leasing a Denali-the experience was awesome! No high-pressure tactics from anyone. Made the experience actually pleasant. Will definitely go back. Thank you Roy and Manager Mike! More

Outstanding Service!!Great environment to purchase a vehicle Roy Day was kind, and very attentive to my needs. He delivered in flying colors. My whole experience at Kaiser Buick-GMC Truck was a breath of fresh Roy Day was kind, and very attentive to my needs. He delivered in flying colors. My whole experience at Kaiser Buick-GMC Truck was a breath of fresh air. Every staff member took great care of me!! Thank you to everyone that I met last night! Thanks again Roy, and thank you Doug in Finance! It was a pleasure doing business with you, and I will definitely be back for my next vehicle!! More