Kaiser Buick-GMC Truck

Purchased a $20,000 vehicle with 11000 miles on it...Beautiful vehicle. But found out there may be a safety recall on it, and after the $500 safety checkup for delivery ( on paperwork) they want it...Beautiful vehicle. But found out there may be a safety recall on it, and after the $500 safety checkup for delivery ( on paperwork) they wanted to play stupid, saying they couldn't find anything other than a GM vehicle. Try the internet and the vin number. But the other dumb thing is I got one set of keys that with remotes and special keys cost well over $250 dealer costs. They said they only got one set of keys. But the original owner said "I put 2 sets in the dealers hands." Contact with the General Manager Deric Kaiser got me the reply that " I did review your deal and it does not say anywhere that you were promised an extra key." a $20000 vehicle and that was his thinking......I also did not ask for a steering wheel or the first set . If you go there, remember to write everything down, even on their new cars......cause how would you get it home without the tires you failed to mention? More

I was so grateful to have one of the greatest car buying experience ever it was truly awesome. I just want to thank the staff for treating me like family. I hope to send many clients to your dealership. tha experience ever it was truly awesome. I just want to thank the staff for treating me like family. I hope to send many clients to your dealership. thanks Tara McCLENDON. More

Mr. Hanlon and everyone else I came in contact with were very helpful in answering any questions I had about the used vehicle I purchased. He was courteous and very professional. very helpful in answering any questions I had about the used vehicle I purchased. He was courteous and very professional. More

We had a bad experience at another dealer explained this We had a bad experience at another dealer explained this to Jimmy and from there everyone went out of their way to work with us. It was a a very We had a bad experience at another dealer explained this to Jimmy and from there everyone went out of their way to work with us. It was a a very pleasent experience for us, everyone one was helpful and we knew everything that was going on, no secrets. Thank you so much for this excellent experience. More

Jimmy has always treated us well. This is our 3rd vehicle we have purchased from him. I also had the pleasure of meeting Pete Labrado and he was nice also. He knew up front about us buying from Jimmy (Super we have purchased from him. I also had the pleasure of meeting Pete Labrado and he was nice also. He knew up front about us buying from Jimmy (Superman)the last two times so he had no problem letting Jimmy take over when he arrived later that day before the deal was finalized. We also have always kept up with servicing our vehicles as suppose to and Lynn and Don could not be nicer. We do share our experience of purchasing vehicles from you with others so hopefully it will help your sales figures. More

Jimmy was quick to follow up and have answers to my questions. The dealership overall was also able to meet my needs and find an interest rate even lower than my own. Things went smoothly and quickly, questions. The dealership overall was also able to meet my needs and find an interest rate even lower than my own. Things went smoothly and quickly, but then again I already had the specific used car in mind and knew what I was looking for. However, Jimmy did a great job of helping me peruse the vehicle and ensure its quality in an engaging but not overbearing manner (i.e. he noticed I was folding the back seats down and jumped around to do it on the other side of the vehicle, while maintaining light conversation regarding the vehicle). He is friendly and it was a pleasure working with him. More

When i think Keiser I think of friendly, fast, and a great selection of vehicles that is priced right, from the moment we stepped on thier property with a warm greeting to a final wave as we drove off, great selection of vehicles that is priced right, from the moment we stepped on thier property with a warm greeting to a final wave as we drove off, in a vehicle that not only matched our budget but also our family,we are sure to recommend Keiser to our family and friends :) ....how about a high five Keiser (slap)...oh yeah More

Very fast, accurate and courteous service. Direct answers for all concerns. We stated what time we needed to be finished and all involved complied. We will recommend your dealership to our friends and famil for all concerns. We stated what time we needed to be finished and all involved complied. We will recommend your dealership to our friends and family. More

This is our 6th car from this dealership and service is always gold standard, which is why we return. Service is efficient and friendly. Thank you. always gold standard, which is why we return. Service is efficient and friendly. Thank you. More

The reason we bought our Enclave from Jimmy was not because it was the best deal around, because it was not. It was because when I spoke to him about the vehicle over the phone twice about it, during because it was the best deal around, because it was not. It was because when I spoke to him about the vehicle over the phone twice about it, during both conversations, was very sincere and honest about the vehicle and the dealership. We drove down from Gainesville confident based off how he made us feel knowing we would not be disappointed. It was such a great experience working with him and everyone at the dealership was also polite. We will definitely refer friends to him and when we are looking for another car in the future we will also try and work with Jimmy. Superman, thank you for being fair and honest. Vanessa and Vaughn Holland More