Kaiser Buick-GMC Truck

Great experience!!!!! I have bought many vehicles from this dealership. Jimmy Hanlon has always been great. I look forward to doing business with this dealership and this s I have bought many vehicles from this dealership. Jimmy Hanlon has always been great. I look forward to doing business with this dealership and this salesman in the future. More

Excellent Dealership! This is the second vehicle I have purchased from Kaiser. I checked around and was not able to find a better deal.......nor did I want to leave Kaiser This is the second vehicle I have purchased from Kaiser. I checked around and was not able to find a better deal.......nor did I want to leave Kaiser. They always come through for me! Peter Labrada is extremely patient and very professional. Thanks Peter - I'm sure I will be seeing you again. More

Responsive, informed, and professional! Before buying my new car from Kaiser Buick-GMC, I contacted 6 other dealership/franchises to get a quote on a specific auto. In all of the interaction Before buying my new car from Kaiser Buick-GMC, I contacted 6 other dealership/franchises to get a quote on a specific auto. In all of the interactions, In all 6 places, we witnessed a lack of preparation, experience, and professionalism. To add to our frustration, one of these 6 dealers even had the nerve of attempting to pull a bait & switch on us with a misquote on a car that suddenly disappeared - so they conveniently offered another car at a higher price. On the other extreme of spectrum, Peter Labrada from Kaiser Buick-GMC was very attentive, customer-centric, friendly, and most importantly, very honest! Overall, the experience from the time we stepped into the dealer to the last minute exiting the building was excellent! No buyer's remorse here... just a reassurance of a great decision to shop at Kaiser Buick-GMC. Thank you Peter and team! More

Wonderful salesman! I was always afraid to purchase a new vehicle but Jimmy Hanllon made it comfortable and easy. He answered any and all questions. He made the experi I was always afraid to purchase a new vehicle but Jimmy Hanllon made it comfortable and easy. He answered any and all questions. He made the experience exciting to buy my new GMC. I will be eager to pass on his name and dealership to any one and highly compliment his expertise in car sales with a wonderful personality. Thank-you Jimmy! More

Amazing Customer Service Jimmy Hanlon went above and beyond to make my new vehicle purchase a quick and easy transaction. I have already passed his contact information on to Jimmy Hanlon went above and beyond to make my new vehicle purchase a quick and easy transaction. I have already passed his contact information on to friends and family and will make my next purchase through him as well. Thanks again Jimmy and everyone at Kaiser Buick-GMC for my new vehicle. More

Outstanding Customer Service! I'm still blown away about the way I was treated. Just a few words that I would use to describe Jimmy Hanlon and the GMC staff... "Professional, Know- I'm still blown away about the way I was treated. Just a few words that I would use to describe Jimmy Hanlon and the GMC staff... "Professional, Know-How, Expertise, Respectful, Caring, Customer Oriented and Family" ... I was treated like I was one of the family and from now on I look at Kaiser GMC as one of my family. With all sincerity and from the bottom of my heart ... Thank you!!! More

"The Best Has Finally Been Achieved" I could not say enough about Jimmy Hanlon and Kaiser Buick. I have purchased many cars in my days but this is the first time I have actually been tre I could not say enough about Jimmy Hanlon and Kaiser Buick. I have purchased many cars in my days but this is the first time I have actually been treated with respect and honesty. Jimmy went through the deal with determination and speed to get the best for me. I had done my homework for almost two years and knew he was being honest. Jimmy and the dealer even went so far as to except my trade in "a special way" to meet my extenuating circumstances. You don't see other dealers doing that type of thing and I have been to quite a few! I would praise there names and highly recommend Jimmy and Kaiser Buick to everyone, anytime, and already have! More

The way to do business I completed my first of many to come purchases with Jimmy and Kaiser GMC yesterday. I started looking on line for vehicles that matched our needs and I completed my first of many to come purchases with Jimmy and Kaiser GMC yesterday. I started looking on line for vehicles that matched our needs and requirements but equally important a realistic trade in value. After only a few email exchanges it was obvious that Jimmy and staff were for real and ready to strike a fair deal. 12 hours later I took the drive to their location and less than an hour later on my way home with new vehicle as described and trade per publication averages. I have purchased vehicles both for personal and business purposes for 30 years and these guys hit the top of my list of dealers to use!! Will definitely return soon. More

BAIT AND SWITCH FINANCE TACTICS My fiance and I purchased a vehicle based on what we thought were agreed upon terms. They pulled a bait and switch and not only tacked on three addit My fiance and I purchased a vehicle based on what we thought were agreed upon terms. They pulled a bait and switch and not only tacked on three additional months worth of payments, they added money to the cost of the vehicle. Took advantage of us, and then were more than happy to tell us we signed the paperwork and should have known we did this. I get it--we should have seen the terms on paper, but that doesn't mean they get to weasel their way around a deal verbally and then screw people in the end. VERY disappointed. More

Reminiscent of Old The only way I can explain our (my fiancé and I) experience is as if it was like having relatives in the business assisting us with what we should be The only way I can explain our (my fiancé and I) experience is as if it was like having relatives in the business assisting us with what we should be aware of, be expected of, think about, etc. I felt like I was out at one of my family reunion picnics. If I owned a dealership, I'd had every salesman shadow Jimmy Hanlon to get a feel for how you are supposed to treat customers. He and everyone in the people in the finance department worked diligently for us and are so much appreciated. We will be back to buy again from Jimmy. More