Kaiser Buick-GMC Truck

I will buy from here again from start to finish it was no pressure we didn't have that slimy feeling that you get in some dealerships we had no problems with our purchase any qu from start to finish it was no pressure we didn't have that slimy feeling that you get in some dealerships we had no problems with our purchase any questions we had were answered great communication easy-going and anything that needed fixing on the vehicle or any problems we thought we might have or concerns were all taken care of. Doug our salesman was very knowledgeable and it made a great and pleasurable experience buying from him,even the mechanics like John Brown that we got some advice from made the experience very easy. They will have our business again in the future More

xxxxxxxx Very pleasant experience. The sales rep was knowledgable and friendly, and not pushy. We got the trade in value we wanted, and the new GMC truck we Very pleasant experience. The sales rep was knowledgable and friendly, and not pushy. We got the trade in value we wanted, and the new GMC truck we wanted. Will definitely use Kaiser dealership again. More

best car buying experience I have ever had by far!!!!!!! today I purchased a new GMC truck from your dealership, I had numerous email and phone conversations with Jimmy Hanlon in preparation of this deal, Ji today I purchased a new GMC truck from your dealership, I had numerous email and phone conversations with Jimmy Hanlon in preparation of this deal, Jimmy worked very diligently with me to get me the deal I wanted, once that was done I made the drive to your dealership, approximately 60 miles. I arrive at the dealership my new vehicle was ready, I spent a few minutes with finance, the deal I spoke to Jimmy about was correct as we had agreed upon and we completed the paper work and we were done. I have to say I have never purchased a vehicle this easily before, and I have bought a bunch of them. thank everyone involved in making my buying experience so pleasant. More

Wonderful experience at Kaiser Buick GMC Our visit to Kaiser Buick in Deland was a great experience. We live in Winter Garden, FL and had seen the used 2014 enclave on the website and were i Our visit to Kaiser Buick in Deland was a great experience. We live in Winter Garden, FL and had seen the used 2014 enclave on the website and were interested in possibly purchasing it. I called Kaiser Buick and spoke with Jimmy Hanlon. We decided to drive to Deland and take a look at it. Jimmy had the car already out and under a covering because it was one of those rainy days. He showed us the car and the perks and warranties that came with it. We were very interested in purchasing it and were able to work out a deal suitable to both of us. I was amazed at how quickly the paper work and financing were arranged. We drove off that Sunday afternoon with our beautiful Enclave. We were very pleased with Jimmy and Pete (manager) and felt like we had excellent customer service and there was truly NO hassle. Brenda and Walter More

Outstanding and Friendly Working with Doug was great. NO pressure. Had high expectations and he met them all. Even made suggestions and he turned out to be right and knowledge Working with Doug was great. NO pressure. Had high expectations and he met them all. Even made suggestions and he turned out to be right and knowledgeable. Will be going back for another vehicle and sending friends and family. More

sales and finance 1. Sales person is good except one new function (blind monitor/alert) of the car that I'm really interesting, and it's one of the reason that made me 1. Sales person is good except one new function (blind monitor/alert) of the car that I'm really interesting, and it's one of the reason that made me want to buy an new car, I asked twice if my new car has that function before the purchase, he said all leather group has that function on first day; on the last day, he said some has but some not when I asked him again because I did not find that function on my car when I drove away. 2. Finance department person did not explain each fees that deal charged on my agreement/contract to us instead he just try to sale additional service that deal offered, and he add one additional service charge to the agreement that we decide do not want; meanwhile, he put type of car is "USED" on the agreement/contract when we purchased an NEW car. he do changed it for me when I went back asked him on the second day. More

wonderful Jimmy was awesome! He was with me from start to finish. He made me feel comfortable and was able to answer all my questions without leaving me confuse Jimmy was awesome! He was with me from start to finish. He made me feel comfortable and was able to answer all my questions without leaving me confused. This was absolutely the easiest car purchase I've ever made. Great job and many thanks More

stress free experience Working with Jimmy Hanlon and Jimmy Orlando was pleasant, fast, and stress free! Thanks for all your help, time, and advice. We will recommend you to Working with Jimmy Hanlon and Jimmy Orlando was pleasant, fast, and stress free! Thanks for all your help, time, and advice. We will recommend you to everyone! More

Super Easy and AWESOME People Jimmy Hanlon has been great. He has a real simple approach that would make anyone feel comfortable. After shopping at 8 different places including car Jimmy Hanlon has been great. He has a real simple approach that would make anyone feel comfortable. After shopping at 8 different places including carmax, I would place this dealership above all car retail spots. Even Car Max, whose laid back approach failed to match Jimmy. It was a no brainer this place is great. Special shout out to Doug, awesome expert on the car I bought. More

Lease of a 2014 Terrain I was very pleased with the service I received. Jimmy was wonderful, he made this a very easy process without making me feel rushed or pressured. Ever I was very pleased with the service I received. Jimmy was wonderful, he made this a very easy process without making me feel rushed or pressured. Everyone at the dealership worked very well together to get me on my way with my new Terrain! More