Kaiser Buick-GMC Truck

"would recommend then for sure" Roy made my experience painless!!! From the moment I walked in, he never made me feel pressure to buy or lease. He was able to answer all my question Roy made my experience painless!!! From the moment I walked in, he never made me feel pressure to buy or lease. He was able to answer all my questions, even when I called him, he never acted frustrated or put out by additonal phone calls.. He is a wealth of knowledge about all GMC products. I would recommend Roy and the Dealership for the purchase of a vehicle. More

Great truck at a great price I had done my research on the truck I wanted, located it at Kaiser of Deland and bought it in one day. Jimmy "superman" was great and made the deal ha I had done my research on the truck I wanted, located it at Kaiser of Deland and bought it in one day. Jimmy "superman" was great and made the deal happen. No headaches and no pressure. Great experience from the whole dealership. More

Best car experience!! Doug was great!! He answered all of our questions and was great to work with. This was one of the easiest car experiences I have had. No hassle no agg Doug was great!! He answered all of our questions and was great to work with. This was one of the easiest car experiences I have had. No hassle no aggravation. The suv was perfect and he took the time to explain how everything worked and helped set up onstar. The other people at the dealership seemed friendly also and the dealership was very clean. I would recommend this dealership and Doug to anyone. We lived 2 hours away and it was well worth the drive!!! More

Definitely check them out Excellent experience at this dealership. After spotting the CPO Enclave in online inventory, we corresponded several times with Pete Labrada and paid Excellent experience at this dealership. After spotting the CPO Enclave in online inventory, we corresponded several times with Pete Labrada and paid him a visit a few days later. Vehicle was exactly as described online and in fantastic condition. Pete had everything lined up. And, within an hour we had done a test drive, completed the financing paperwork and were on our way. More

I will buy from here again from start to finish it was no pressure we didn't have that slimy feeling that you get in some dealerships we had no problems with our purchase any qu from start to finish it was no pressure we didn't have that slimy feeling that you get in some dealerships we had no problems with our purchase any questions we had were answered great communication easy-going and anything that needed fixing on the vehicle or any problems we thought we might have or concerns were all taken care of. Doug our salesman was very knowledgeable and it made a great and pleasurable experience buying from him,even the mechanics like John Brown that we got some advice from made the experience very easy. They will have our business again in the future More

xxxxxxxx Very pleasant experience. The sales rep was knowledgable and friendly, and not pushy. We got the trade in value we wanted, and the new GMC truck we Very pleasant experience. The sales rep was knowledgable and friendly, and not pushy. We got the trade in value we wanted, and the new GMC truck we wanted. Will definitely use Kaiser dealership again. More

best car buying experience I have ever had by far!!!!!!! today I purchased a new GMC truck from your dealership, I had numerous email and phone conversations with Jimmy Hanlon in preparation of this deal, Ji today I purchased a new GMC truck from your dealership, I had numerous email and phone conversations with Jimmy Hanlon in preparation of this deal, Jimmy worked very diligently with me to get me the deal I wanted, once that was done I made the drive to your dealership, approximately 60 miles. I arrive at the dealership my new vehicle was ready, I spent a few minutes with finance, the deal I spoke to Jimmy about was correct as we had agreed upon and we completed the paper work and we were done. I have to say I have never purchased a vehicle this easily before, and I have bought a bunch of them. thank everyone involved in making my buying experience so pleasant. More

Wonderful experience at Kaiser Buick GMC Our visit to Kaiser Buick in Deland was a great experience. We live in Winter Garden, FL and had seen the used 2014 enclave on the website and were i Our visit to Kaiser Buick in Deland was a great experience. We live in Winter Garden, FL and had seen the used 2014 enclave on the website and were interested in possibly purchasing it. I called Kaiser Buick and spoke with Jimmy Hanlon. We decided to drive to Deland and take a look at it. Jimmy had the car already out and under a covering because it was one of those rainy days. He showed us the car and the perks and warranties that came with it. We were very interested in purchasing it and were able to work out a deal suitable to both of us. I was amazed at how quickly the paper work and financing were arranged. We drove off that Sunday afternoon with our beautiful Enclave. We were very pleased with Jimmy and Pete (manager) and felt like we had excellent customer service and there was truly NO hassle. Brenda and Walter More

Outstanding and Friendly Working with Doug was great. NO pressure. Had high expectations and he met them all. Even made suggestions and he turned out to be right and knowledge Working with Doug was great. NO pressure. Had high expectations and he met them all. Even made suggestions and he turned out to be right and knowledgeable. Will be going back for another vehicle and sending friends and family. More

sales and finance 1. Sales person is good except one new function (blind monitor/alert) of the car that I'm really interesting, and it's one of the reason that made me 1. Sales person is good except one new function (blind monitor/alert) of the car that I'm really interesting, and it's one of the reason that made me want to buy an new car, I asked twice if my new car has that function before the purchase, he said all leather group has that function on first day; on the last day, he said some has but some not when I asked him again because I did not find that function on my car when I drove away. 2. Finance department person did not explain each fees that deal charged on my agreement/contract to us instead he just try to sale additional service that deal offered, and he add one additional service charge to the agreement that we decide do not want; meanwhile, he put type of car is "USED" on the agreement/contract when we purchased an NEW car. he do changed it for me when I went back asked him on the second day. More