Kaiser Buick-GMC Truck
Deland, FL
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Fantastic Combination While searching out the right vehicle (safe & reliable) for our daughter we expected and in most cases received pushy sales staffs that seemed despera While searching out the right vehicle (safe & reliable) for our daughter we expected and in most cases received pushy sales staffs that seemed desperate to make a sale. However from the moment we sat down with Jimmy Hanlon the purchasing experience was relaxed and enjoyable. Jimmy was knowledgeable and considerate with all mine and my wife's questions. We were also impressed with the smooth transition from Jimmy Hanlon and the purchase decision to Pete Hampshire & Jimmy Orlando in completing the purchase. Kaiser has a fantastic combination when you combine Jimmy Hanlon, Pete Hampshire, & Jimmy Orlando. More
Great experience Often purchasing a new vehicle can be a trying experience. My experience at Kaiser was anything but trying. Jimmy Hanlon was knowledgeable and helpf Often purchasing a new vehicle can be a trying experience. My experience at Kaiser was anything but trying. Jimmy Hanlon was knowledgeable and helpful from the beginning and my wife and I left without feeling like we had been through a wringer. We are looking forward to enjoying our new Enclave. More
Roy Day knows his stuff From the moment we shook hands in greeting until I drove my new Enclave out of Kaiser's lot, Roy Day answered every question I could think of. I can' From the moment we shook hands in greeting until I drove my new Enclave out of Kaiser's lot, Roy Day answered every question I could think of. I can't imagine how he keeps all those facts filed in his head – but he does. I was particularly impressed when Roy accepted a call in the middle of preparing for his own wedding. Talk about above and beyond… I also enjoyed Roy's quick sense of humor and no-nonsense approach to the sales process. More
excellent customer service Jimmy Hanlon and Pete were great to deal with. Very professional and accommodating. Everyone was extremely helpful and nice. Jimmy Orlando was a ple Jimmy Hanlon and Pete were great to deal with. Very professional and accommodating. Everyone was extremely helpful and nice. Jimmy Orlando was a pleasure to work with on financing. More
Roy Day Walk thru on 2016 GMC Canyon Roy did an excellent job in sitting down with me and made sure I was totally familiar with my new vehicle. He and the dealership is totally commited t Roy did an excellent job in sitting down with me and made sure I was totally familiar with my new vehicle. He and the dealership is totally commited to customer satisfaction. I would highly recommend Roy and the Kaiser organization. Roy especially as he took me to meet the service Mgr and I met the owner yesterday. Great job Roy. Semper Fidelis Ron G. More
Great experience! No hassle We drove 2 hours from Jacksonville, Fl to Deland, Fl to visit this dealership. We were immediately greeted by Jimmy aka Superman. Great guy and he ben We drove 2 hours from Jacksonville, Fl to Deland, Fl to visit this dealership. We were immediately greeted by Jimmy aka Superman. Great guy and he bent over backwards for us on buying our SUV. We highly recommend this dealership and the people who work there are very friendly, nice & hard-working to make the experience stress free. More
2010 Explorer Limited Purchase I found a 2010 Ford Explorer Limited advertised for sale at Kaiser Buick/GMC in Deland, FL. while searching AutoTrader.com. I spoke with salesman Roy I found a 2010 Ford Explorer Limited advertised for sale at Kaiser Buick/GMC in Deland, FL. while searching AutoTrader.com. I spoke with salesman Roy Day concerning the condition of the vehicle after reviewing the posted pictures on Kaiser Buick website. Roy confirmed for me that the vehicle did not have any hint of having been smoked in. Since I live in South Carolina (314 miles away), I had friends who lived near Deland go over and meet with Roy and evaluate the vehicle for me. It was perfect and I agreed to purchase the vehicle. Roy accommodated me by holding the vehicle until I could get to Deland several days later. Upon arrival at Kaiser Buick/GMC, I was warmly greeted. My experience with Kaiser Buick/GMC and Roy Day could not have been more perfect. And the vehicle they sold me is perfect. I recommend them highly. When I need another vehicle, Kaiser Buick will be on my list of places to shop., More
One of the best Cary buying experiences ever Jimmy Hanlon could not have been more courteous and professional as a salesman. He was very carefull to explain the enitire process and checked in wi Jimmy Hanlon could not have been more courteous and professional as a salesman. He was very carefull to explain the enitire process and checked in with me often while he was finishing up with another customer. I felt very comfortable with the way he answered questions and the fact that he was not trying to use the usual "sales tactics," like back and forth with the mysterious manager and the high pressure "let's put you in this car today" tricks. When I had offer, i dealt with Jimmy Orlando and was in and out in 15 minutes.............no gimmicks, no trying to force stuff on me that I didn't need or want, and no guilt about leaving "essential" add ons on the table. Overall, the whole experience was pleasant and i definitely will recommend Kaiser to my friends. vc More
Great Buying Experience This is the third vehicle that I have bought at this dealership, have gone back each time because of Jimmy Halon and Jimmy Orlando. They have both hav This is the third vehicle that I have bought at this dealership, have gone back each time because of Jimmy Halon and Jimmy Orlando. They have both have worked hard to get me the best deal possible on the vehicle I have wanted each time. I will be going back again for my next vehicle. More
Car Buying My salesman Jimmy Hanlon was just great. He was courteous and helpful and a no pressure kind of guy. He and the finance man Jimmy Orlando treated me w My salesman Jimmy Hanlon was just great. He was courteous and helpful and a no pressure kind of guy. He and the finance man Jimmy Orlando treated me with respect something I greatly admired being a single woman on my own. Thank you so much for a pleasurable car buying experience. More