Kaiser Buick-GMC Truck

Certified car sales Excellat sales and service.great friendly atmosphere. Roy day is an outstanding person.this the third buick I have purchased from roy.I very highl Excellat sales and service.great friendly atmosphere. Roy day is an outstanding person.this the third buick I have purchased from roy.I very highly recommend this dealership More

Customer Service From xxxx I am not even sure I have the words to explain how unprofessional, downright rude and obnoxious Pete... the sales manager, was to me while I visite I am not even sure I have the words to explain how unprofessional, downright rude and obnoxious Pete... the sales manager, was to me while I visited their dealership looking for a new truck. When I was unwilling to spend $35K for a vehicle with a dent in the door, scratched steering wheel, and a flaw spot on the seat, even if repairable, Pete completely lost his composure and was incredibly disrespectful to me... the customer and was ready for me to be gone. Said I was being too picky... I found just laughable, considering the amount of the sale. When I objected to his rudeness, he looked over to the salesman, Mike, and said, "we're a deplorable". Not even kidding, if I were the owner I would have fired Steve on the spot. An embarrassment to the brand, the dealership and to the Kaiser family. Just mind-blowing rudeness and unprofessionalism. I reached out to Steve and he calmed down but I noticed he just would refuse to apologize. Instead of appreciating my giving them an opportunity for my business the disrespect towards me as the customer was simply stunning. Mark Welch President StudioFox 44 More

Great experience This was our first experience with Kaiser. The salesman, Roy Day, was both professional and personal. We got a great car, at a fair price. We bough This was our first experience with Kaiser. The salesman, Roy Day, was both professional and personal. We got a great car, at a fair price. We bought a Certified Used car. We did have to visit the service department. Jeff Caruso took wonderful care of us. We will definitely recommend to others! More

Finally! A Fun Car-Buying Experience! Since I live close to Kaiser Buick-GMC Truck in DeLand FL, it seems natural to visit this dealership for vehicle purchases and service. If Kaiser was Since I live close to Kaiser Buick-GMC Truck in DeLand FL, it seems natural to visit this dealership for vehicle purchases and service. If Kaiser wasn't the classy, honest, knowledgeable, and friendly dealership that it most certainly is, I wouldn't care how convenient it was. Fortunately, I have had nothing but a positive experience at Kaiser - from vehicle test drives, through the purchase process, to service and repair - the staff here has been nothing but helpful, informed, and friendly. I haven't met an associate in sales or service that didn't take the time to talk and share a laugh. Sales Associate Jimmy Hanlon has worked with my family for many years to fit all of us with the perfect vehicles. He is a low-key, no-pressure sales professional with a wealth of knowledge about every vehicle, whether new or pre-owned. I will always ask for Jimmy - he makes everyone feel comfortable, even if there is no sale - there is never any pressure to purchase. Jimmy Hanlon really is Superman! Service Advisor Lynne Coffey has been my family's go-to professional whether for scheduled maintenance or for those "uh oh" repairs. We bought, and still own, a pre-owned GMC Canyon from Kaiser that had extensive personalization by the previous owner. We have presented Lynne with some unusual challenges in this little truck, all of which she has met with energy and success. I'd happily recommend a visit to Kaiser Buick-GMC Truck for new and pre-owned vehicles, service, and repair. More

Repeat customer. Great experience again. We went in on a Saturday and asked for Jimmy Hanlon as we bought from Kaiser Buick-GMC Truck in 2010. Again we had a great in and out the door in less We went in on a Saturday and asked for Jimmy Hanlon as we bought from Kaiser Buick-GMC Truck in 2010. Again we had a great in and out the door in less than 3 hrs. We told Jimmy what we were looking for and how much we were looking for and we were presented with 2 options. We went with our first choice but it was a hard decision as both were excelent as all the stock is. Jimmy Orlando had the paper work with our requests in no time. Complteted and ready to be signed in the time it took to have the vehicale cleaned and tagged with our plate. More

Excellent Service We drove to this dealership from around Madison, FL area to look at a used vehicle they had on the lot. When we arrived, we were promptly taken care o We drove to this dealership from around Madison, FL area to look at a used vehicle they had on the lot. When we arrived, we were promptly taken care of. We talked to Jimmy Hanlon who was a big help to us. I had a vehicle I was SEVERELY upside down on, but needed to get out of it. He showed us our options and actually got me in a brand new vehicle! I was so pleased with the service and the paperwork was painless. It was the least amount of time I have ever spent at a dealership. We arrived at 12 and left around 3 (after cleaning out my old car and the dealership cleaning the new one for us.) It was a great experience and I will certainly consider driving the 3.5 hours to the dealership for another vehicle. More

Enjoyable car purchase experience. Great dealership. Roy Day our sales associate, is the ultimate professional. He was helpful, friendly and knowledgeable. Also, extremely patient in Great dealership. Roy Day our sales associate, is the ultimate professional. He was helpful, friendly and knowledgeable. Also, extremely patient in dealing with our questions. We could not ask for any one better. Thank you Roy, You and Jimmy Orlando made our car buying experience a pleasure. More

great experence Our salesmen was great helped us and walked us though the program could not of asked for anyone better. Roy Day was great he went far above to help us Our salesmen was great helped us and walked us though the program could not of asked for anyone better. Roy Day was great he went far above to help us buy a car More

Thank You! My husband and I just recently purchased our second vehicle from Kaiser and both times our salesman was Roy Day. I can honestly say that both times t My husband and I just recently purchased our second vehicle from Kaiser and both times our salesman was Roy Day. I can honestly say that both times the process was amazing and effortless with both Roy and Jimmy Orlando in Finance. Roy is very honest and straight forward and he made our experience very relaxed and simple. Jimmy does a fantastic job in finance as well and we will definitely refer everyone we know to visit Kaiser for their next vehicle purchase. Thank you Roy for a great job...again! More

Roy Day This is by far the best dealership I have ever been to. The staff is amazing and extremely helpful. My salesman Roy Day, is by far the best. He has be This is by far the best dealership I have ever been to. The staff is amazing and extremely helpful. My salesman Roy Day, is by far the best. He has been the one to sell me and my family all our cars, and he has been nothing but outstanding. Next time I have to buy a car, GMC Kaiser Buick and Roy Day will be getting my business. More