Kaiser Buick-GMC Truck

My take Well it may have been because of the Christmas holiday but i looked around for a while then jimmy asked if we wete being helped so when i decided to b Well it may have been because of the Christmas holiday but i looked around for a while then jimmy asked if we wete being helped so when i decided to buy i looked for him More

Great salesmen We found Roy to be very confident and knowledgeable when purchasing our used car. He never had a negative thing to say and pushed forward with all his We found Roy to be very confident and knowledgeable when purchasing our used car. He never had a negative thing to say and pushed forward with all his ability to get us into our car. The loan department was quick an efficient as well. We won't hesitate to recommend Kaiser to our friends. More

Roy Day for the win! Last week I had my easiest car buying experience at Kaiser Buick GMC. I searched for a vehicle online prior to going into the store. I found a car and Last week I had my easiest car buying experience at Kaiser Buick GMC. I searched for a vehicle online prior to going into the store. I found a car and called the dealership in which I was put in contact with Roy Day. When I arrived he had everything prepared. I test drove the car and went through paperwork right after. The process took less than a hour! I drove away in my 2012 Buick Regal a happy man! I will definitely recommend my family & friends to Kaiser. More

quick and simple Quick and simple the purchase process was very simple the vehicle I was looking for was in stock ready to go less than 2 hours out the door driving ho Quick and simple the purchase process was very simple the vehicle I was looking for was in stock ready to go less than 2 hours out the door driving home More

Made the Process Pleasant A recent move to the area made our foray into local car dealerships a neccessity. I have never owned a Buick before but Jimmy Hanlon and the good peop A recent move to the area made our foray into local car dealerships a neccessity. I have never owned a Buick before but Jimmy Hanlon and the good people (Peter Labrada and Jimmy in finance) there made it a pleasure and gave us a great deal to boot! Thanks to all at Kaiser Buick-GMC Truck who do their jobs with a committment to customer service and satisfaction!! More

Great Buying Experience I have been a loyal buyer of GM Vehicles for over 20 years. Most of my vehicles have been purchased at the same dealership. I was very happy with the I have been a loyal buyer of GM Vehicles for over 20 years. Most of my vehicles have been purchased at the same dealership. I was very happy with the service I had received over the years and felt that it couldn't be equalled. When I visited Kaiser GMC this past week I immediately felt that they wanted my business and ultimately they earned it. My sales person Roy Day, the new car manager Jeremy Scott and even the owner and his son made a point to let me know how much they wanted my business. If you're looking for a honest, no hassle buying experience Kaiser GMC is the place for you. Thanks to everyone there!! Marlin Graden More

Amazing Roy listened to what I was looking for and came through! Very pleased with what I rode home in! Atmosphere in dealership was professional and friendl Roy listened to what I was looking for and came through! Very pleased with what I rode home in! Atmosphere in dealership was professional and friendly ! Great price and Thank you Roy! More

Roy Exceeded Our Expectations This is our second Buick purchased from Kaiser Buick, but we (my wife Nancy and I) weren't really shopping! We went to Kaiser for a test drive because This is our second Buick purchased from Kaiser Buick, but we (my wife Nancy and I) weren't really shopping! We went to Kaiser for a test drive because of a Buick promotional event, nothing more. Oddly enough something peculiar happened, we met Roy Day and immediately felt as though were were talking to a long lost friend. In 50 years of vehicle ownership (22 vehicles) Roy was the first consultant that greeted us with a demeanor of friendship not salesmanship. We took our test drive, talked a little and left the store with some information on a particular Verano. Over the course of the next few days I did some extensive homework, online and on the phone with other dealers, and of course staying in touch with Roy. We set an appointment with Roy to meet and discuss the Verano. Having done my homework I felt prepared to engage in the typical "arm wrestling" associated with a new car purchase. Surprisingly enough there was no need! Every question I asked Roy he answered honestly and fairly, everything he told us was truthful, remember I had documentation in a folder I brought with us and never had to open it up or rebut anything Roy had to say. All the while I kept feeling that we were working with a friend and not a salesman. Simply put, Roy is the consummate customer service consultant. Once again, we went for a promotional test drive, nothing more, and ended up with a new Buick Verano but more importantly, we truly feel as though we made a friend in the process. Yes, Roy Day certainly exceeded our expectations. Thanks Roy, Dennis and Nancy R. More

Refreshing Experience Originally from the midwest and accustomed to dealing with family owned dealerships, where we actually know the owner, we found Kaiser and their famil Originally from the midwest and accustomed to dealing with family owned dealerships, where we actually know the owner, we found Kaiser and their family history, to be a good fit. Roy Day, as well as Pete Labrada were very professional and at the same time made our purchase experience very easy. Unlike other dealerships we checked into, there was no pressure, no sales gimmicks and no pricing games. Being relatively new to Florida, it was refreshing to find an auto dealer we can trust and have confidence that they will be there to assist us. More