Kaiser Buick-GMC Truck

Chris was extremely helpful with purchase. Took care of many things in advance to streamline purchase. He even drove to deliver something to me that I had left in my trade in. Doug was very fr Took care of many things in advance to streamline purchase. He even drove to deliver something to me that I had left in my trade in. Doug was very friendly and helpful with paperwork. Great team! More

First of all, I am sorry this is late. Secondly, I am a “mature“ female, who unfortunately has had to assume many responsibilities – one of them taking care of the car! Having the oil chan Secondly, I am a “mature“ female, who unfortunately has had to assume many responsibilities – one of them taking care of the car! Having the oil changed took an hour and a half, All the personnel that I dealt with were very caring, accommodating, and responsible. That meant a lot to me. On the lighter side, when I was almost home, I realized that the line on the oil gauge was in the center, I thought it should be all the way over to the right like it is when you fill up a tank of gas! I called my daughter to ask her about it; after she got done laughing, she explained it to me. I have a lot to learn . . . but not that much time in which to learn it . . . lol More

I bought a brand new heavy duty pickup from Kaiser. Spent 65k. After a few months, A/C blew hot air. Called Service. Said it would be a week for an appointment. Brought the truck in at 8 AM right on sc Spent 65k. After a few months, A/C blew hot air. Called Service. Said it would be a week for an appointment. Brought the truck in at 8 AM right on schedule. At noon they called and said they were too busy to look at it and come get the truck. I will never do business with these people again. More

Good, friendly service department and good sales staff. People are easy to deal with. Thanks People are easy to deal with. Thanks More

I saw the car online but I wanted. I came in and spoke with Roy drove the car and bought it. Very pleasant experience very nice car. I came in and spoke with Roy drove the car and bought it. Very pleasant experience very nice car. More

Emailed about a truck, salesman didn't read the email sent info on a Yukon instead of the Sierra truck. Setup appointment to purchase only to drive there and find out 2 1/2 hrs. prior to appointment they sent info on a Yukon instead of the Sierra truck. Setup appointment to purchase only to drive there and find out 2 1/2 hrs. prior to appointment they had a contract on the truck. No courtesy call that it was sold till after showing up. Would not recommend this dealer to anyone. As an old employee of a gm dealer, we never did business like this. Very poor customer service. And find out there was no contract on this at the time we arrived. Pathetic business practice. More

Jan 7th 2022 first service appt on my 2021 sierra 1500 denali. As expected top notch service staff. Mike the service rep is a very knowledgeable and professional. Every time we converse I learn someth denali. As expected top notch service staff. Mike the service rep is a very knowledgeable and professional. Every time we converse I learn something new. I'm amazed how fast my truck got serviced. And the place was packed. Top tier mechanics on hand. For a small dealership they're big on customer service. More

I initially contacted the dealership to inquire about Financing rates on Sept 19th 2021.. Ritchie (sales rep) answered all my questions in detail. My wife and I along with my dog decided to take a ride Financing rates on Sept 19th 2021.. Ritchie (sales rep) answered all my questions in detail. My wife and I along with my dog decided to take a ride to the dealership. As we were looking at some vehicles I asked a rep a few questions. It just happened to to be Ritchie. A few hours later we were proud owners of a beautiful 2021 GMC 1500 Denali. Thank you Ritchie and Doug. for a smooth transaction. La Familia Ortiz Sanford fl. More

Outstanding, Customer Oriented and Friendly Dealer. They work for you. Professional personnel. They look for different options and best deal available and best interest bank rate . work for you. Professional personnel. They look for different options and best deal available and best interest bank rate . More

We've dealt with Kaiser for a number of years and have always gotten great service. This particular time we got more great service. Roy was very nice and helped us very much. Thank you. always gotten great service. This particular time we got more great service. Roy was very nice and helped us very much. Thank you. More