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Kahlo Chrysler Dodge Jeep
Noblesville, IN
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My daughter and I both purchased Jeep Grand Cherokees this past weekend one Limited model and one Overland. We were treated very fairly and had great service from Casey and Jason! Thanks so much for maki this past weekend one Limited model and one Overland. We were treated very fairly and had great service from Casey and Jason! Thanks so much for making this a great experience! More
Terrible after sales customer service. I traded a 2001 Jeep Wrangler for a 2016 Jeep Wrangler. The 2001 had a hard top and a soft top. At the time of the trade i had the soft top on the I traded a 2001 Jeep Wrangler for a 2016 Jeep Wrangler. The 2001 had a hard top and a soft top. At the time of the trade i had the soft top on the Jeep. The dealership was supposed to come to my house and pick up the hard top that week or at the latest the next week. After three calls, with no return calls from the dealership and six weeks later I contacted the dealership about the issue online. Two days later the sales manager contacted me and set up a time for pick up. That day came, the pickup was scheduled for 230pm. At 600 pm i texted the sales manager and his response was the lot guy called in so they will not be coming today. Keep in mind i had been waiting for over three hours with no communication from the dealership. Absolutely no follow up or follow through from the dealership on getting the top out of my way OR for the person that bought the Jeep i traded in. That person has no idea about the hard top and will have to spend hundreds of dollars to get one when the Jeep came with one. Lack of follow up, lack of commitment to honor what was agreed to, lack of urgency and disregard for the two customers involved. I would not buy a vehicle here unless your expectations are low. More
We had a disappointing service experience at Kahlo. We asked them to replace a part that we knew was beyond repair. Instead, they tried to clean it up and charged us nearly $700. Our Jeep Compass died We asked them to replace a part that we knew was beyond repair. Instead, they tried to clean it up and charged us nearly $700. Our Jeep Compass died on the way home! We had it towed back to Kahlo, where they cleaned up the old part again. We have photos and paperwork to prove this. Jimmy in service would not work with us to make things right. We cannot recommend this dealership. More
I am a college student, and I feel I was taken advantage of in the service department at Kahlo. Not only did they charge me for unnecessary repairs, but the service desk guy texted me several times at home of in the service department at Kahlo. Not only did they charge me for unnecessary repairs, but the service desk guy texted me several times at home in the evening hitting on me! My parents were really upset with Kahlo, and Damon and Jimmy wouldn't even call them back. It was not a professional experience at all. More
Mike (our salesman) was very knowledgable and helpful throughout our search for a Wrangler. We had specifics that we wanted, so we ended up ordering our Sahara. Mike made the process very easy! Finance w throughout our search for a Wrangler. We had specifics that we wanted, so we ended up ordering our Sahara. Mike made the process very easy! Finance was also a breeze! Dave was wonderful, very friendly and very thorough. Overall experience at Kahlo, was excellent! We will definitely purchase from them again! Highly recommended. More
Talked to damon to get a used truck. He went abouve and beyond to fit my needs and budget. He followed up with me multiple times to make sure i was satisfied. David whitaker and mike ca He went abouve and beyond to fit my needs and budget. He followed up with me multiple times to make sure i was satisfied. David whitaker and mike calvert were exceptional at addressing a couple issues. Im completely confident in my purchase and customer service. More
Great place made are new Jeep purchase awesome. Wayne was very professional and took the time to explain in detail any and all questions we asked. All around great place and great people very professional and took the time to explain in detail any and all questions we asked. All around great place and great people More