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Kahlo Chrysler Dodge Jeep
Noblesville, IN
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Rance was great (again). Smooth, easy and fast process. Zero pressure. Very knowledgeable about the vehicle. Overall fantastic experience. Smooth, easy and fast process. Zero pressure. Very knowledgeable about the vehicle. Overall fantastic experience. More
Horrible service. Delayed my service. Continuously offered me callbacks on service status. Did not receive callbacks. After 5 attempts to get a status, the manager Delayed my service. Continuously offered me callbacks on service status. Did not receive callbacks. After 5 attempts to get a status, the manager informed me that my tech walked out in the middle of my service. I will never do business with them again!! More
I have always been satisfied with my dealer but this time I was very disappointed. The car had other issues that I wanted to be checked one which they already know since the cars have been recalled to fix th I was very disappointed. The car had other issues that I wanted to be checked one which they already know since the cars have been recalled to fix the problem. They just said all they could do that day was oil change no indication as to when the car should be brought in for the instrument cluster lights More
This dealership is top notch; professional, detail oriented, courteous and they really care. Communication was great, everything explained to me and regular updates while waiting on service. The facil oriented, courteous and they really care. Communication was great, everything explained to me and regular updates while waiting on service. The facility was very clean and orderly with snacks and drinks available. This is the kind of customer service you wish you could find more often and expect from reputable companies. I will pay the higher prices to have them care for my car because they have built trust and I know it will be quality work done right! More
1. Not informative about status of vehicle. 2. They underestimate their timing of service. 3. Managers and advisers do not return calls. 4. Poor customer service. 5. Poor communication. underestimate their timing of service. 3. Managers and advisers do not return calls. 4. Poor customer service. 5. Poor communication. More
Had 2 recalls on my 2021 Ram 1500 Bighorn. Set up appointment on Dec 30 for Jan 7. Got me in after the big snowfall on the 6th. In and out in 80 minutes. Set up appointment on Dec 30 for Jan 7. Got me in after the big snowfall on the 6th. In and out in 80 minutes. More