Napleton Northlake KIA - Service Center

Brought my car in because it was making a loud sound. This was my third attempt at trying to find the source. They found it and took care of it right away, what a relief! Thank you for your help Robb! This was my third attempt at trying to find the source. They found it and took care of it right away, what a relief! Thank you for your help Robb! More

Please go to Napleton Northlake If you have any doubt about getting service at a dealership. Everyone is so pleasant, and their work is done perfectly and quickly. Thank you to Robb Minier for overseeing about getting service at a dealership. Everyone is so pleasant, and their work is done perfectly and quickly. Thank you to Robb Minier for overseeing that the work on my car was done properly! More

Originally came in to deal with a service issue.. met with the Robb Minier, the service director. He not only addressed the issue immediately but was extremely professional. with the Robb Minier, the service director. He not only addressed the issue immediately but was extremely professional. More

Very impressed with this dealership. Have purchased several cars from them, but have only recently started coming here for service. They did not disappoint. Great shop! several cars from them, but have only recently started coming here for service. They did not disappoint. Great shop! More

Three times I dealt with their customer service dept. Three times I was extremely frustrated Martin the worse telling me a part comes in a standard color my car is snow white not standard Six days of cal Three times I was extremely frustrated Martin the worse telling me a part comes in a standard color my car is snow white not standard Six days of calling before someone answered the phone two days waiting on Martian to text me with a price three more days of calling only to get Martin again . A two hour service appointed only to have my oil changed and a somewhat carwash Not sure what they did but I know my filters were not changed my fluids not filled and my tires not rotated three thing I requested to have done Valvoline completed it all it less then 30 min. More

My husband took my bmw to install 4 new tires because they had a great sale, and my car drives wonderful. They explained everything to me in detail and when it was time to pay, the invoice was exactly wh they had a great sale, and my car drives wonderful. They explained everything to me in detail and when it was time to pay, the invoice was exactly what they said. Will definitely look at doing other devices there as they repair other makes and models. More

Mt wife and I purchased a used car from Napleton last year. The sale went well and the price of the car was a little high but I had the car fax and found that the car had mostly all repairs and maintena year. The sale went well and the price of the car was a little high but I had the car fax and found that the car had mostly all repairs and maintenance done at dealerships. About 6 months after the purchase My wife took the car in for a minor repair which went well, except when the tech returned the car to her he told he found another part that had to be replaced. I checked the part myself and then took it to a private technician, we both found the part was fine. Looking at the car fax I found that Napleton had replaced the part 2 yeas ago. needless rto say that was my first/last visit to napleton,s repair service center. I have a free oil change coming up, but i will do it myself. By tring to sell me something that I didn't need they have lost far more money than they would have made selling me an uneeded repair. Bobby Alan More