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Napleton Northlake KIA - Service Center
Palm Beach Gardens, FL
110 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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110 Reviews of Napleton Northlake KIA - Service Center
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July 08, 2021
Thank you to the advisors and the technicians behind the scenes for your honesty, fairness, hard work and skilled craftsmanship. You all are very appreciated! scenes for your honesty, fairness, hard work and skilled craftsmanship. You all are very appreciated! More
by J Veuche
Employees Worked With
Robb Minier
July 08, 2021
The full service team at Napleton did a wonderful and highly skilled job servicing my Telluride. Thanks for doing things the right way. All the best! highly skilled job servicing my Telluride. Thanks for doing things the right way. All the best! More
by Scott Wright
Employees Worked With
Robb Minier
June 21, 2021
Nothing positive to say. 20 days for a hybrid repair that is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Rec is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Recommended plugs and wires. Never checked. Had been done 2 days prior. I choose not to name names but would do so if they reached out personally. Not a happy customer. Not competent nor honest. More
by Optimum
June 18, 2021
Thank you...Thank you... Thank you to Napleton Northlake Kia! The service department made us feel so welcome and the process was so easy. They have made a customer for life! Kia! The service department made us feel so welcome and the process was so easy. They have made a customer for life! More
by Izzy D
Employees Worked With
Robb Minier
June 11, 2021
Very happy with the service... they price matched and got the work done quicker than I expected. Staff was very polite. Will be sending referrals! the work done quicker than I expected. Staff was very polite. Will be sending referrals! More
by Jane Fischer
Employees Worked With
Robb Minier
May 28, 2021
Cannot say enough about the service team at Napleton. The technicians quickly assessed the issues that needed to be dealt with and my advisor kept me updated throughout the process. It was a pleasure to deal technicians quickly assessed the issues that needed to be dealt with and my advisor kept me updated throughout the process. It was a pleasure to deal with such friendly and knowledgeable staff. More
by Yvette NPB
Employees Worked With
Robb Minier
May 25, 2021
Very happy with the service... they price matched, got the work done quicker than I expected and the staff was very polite. Will be sending referrals! the work done quicker than I expected and the staff was very polite. Will be sending referrals! More
by Shari
Employees Worked With
Robb Minier
May 25, 2021
Perfect service experience...From the time I entered to the time I left! I was greeted as soon as I pulled in and my service was completed in under an hour. Highly recommend! the time I left! I was greeted as soon as I pulled in and my service was completed in under an hour. Highly recommend! More
by L Poole
Employees Worked With
Robb Minier
May 20, 2021
I called Napleton because my car wasn’t starting. They had the car towed to the dealership, fixed the battery all at no cost to me due to their amazing warranty policies. had the car towed to the dealership, fixed the battery all at no cost to me due to their amazing warranty policies. More
by R Olson
Employees Worked With
Robb Minier
