Napleton Northlake KIA - Service Center

Thank you to the advisors and the technicians behind the scenes for your honesty, fairness, hard work and skilled craftsmanship. You all are very appreciated! scenes for your honesty, fairness, hard work and skilled craftsmanship. You all are very appreciated! More

The full service team at Napleton did a wonderful and highly skilled job servicing my Telluride. Thanks for doing things the right way. All the best! highly skilled job servicing my Telluride. Thanks for doing things the right way. All the best! More

Nothing positive to say. 20 days for a hybrid repair that is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Rec is still not quite right. 3 separate in service trips. Quote $3700. Bill $4300. Quote $250 for valve cover gasket. Just done elsewhere for $134. Recommended plugs and wires. Never checked. Had been done 2 days prior. I choose not to name names but would do so if they reached out personally. Not a happy customer. Not competent nor honest. More

Thank you...Thank you... Thank you to Napleton Northlake Kia! The service department made us feel so welcome and the process was so easy. They have made a customer for life! Kia! The service department made us feel so welcome and the process was so easy. They have made a customer for life! More

Very happy with the service... they price matched and got the work done quicker than I expected. Staff was very polite. Will be sending referrals! the work done quicker than I expected. Staff was very polite. Will be sending referrals! More

Cannot say enough about the service team at Napleton. The technicians quickly assessed the issues that needed to be dealt with and my advisor kept me updated throughout the process. It was a pleasure to deal technicians quickly assessed the issues that needed to be dealt with and my advisor kept me updated throughout the process. It was a pleasure to deal with such friendly and knowledgeable staff. More

Very happy with the service... they price matched, got the work done quicker than I expected and the staff was very polite. Will be sending referrals! the work done quicker than I expected and the staff was very polite. Will be sending referrals! More

Perfect service experience...From the time I entered to the time I left! I was greeted as soon as I pulled in and my service was completed in under an hour. Highly recommend! the time I left! I was greeted as soon as I pulled in and my service was completed in under an hour. Highly recommend! More

I called Napleton because my car wasn’t starting. They had the car towed to the dealership, fixed the battery all at no cost to me due to their amazing warranty policies. had the car towed to the dealership, fixed the battery all at no cost to me due to their amazing warranty policies. More