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Napleton Northlake KIA - Service Center

Palm Beach Gardens, FL

4.1
109 Reviews

109 Reviews of Napleton Northlake KIA - Service Center

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January 19, 2022

Great service! Sam provided great assistance. Will be visiting back again. Car was washed and cleaned as well. More

by Rater197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi Palermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sciorsci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxy Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

KIA at Napleton's Northlake responded

Hi, thanks for sharing your service experience with us, Rater197! We hope you continue to choose Napleton's Northlake KIA as your first choice for all your vehicle needs.

November 28, 2021

Loyal customer and will continue to be, never disappointed. Fast and easy, even as a walk in. More

by Jon O'Donell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Nov 30, 2021 -

KIA at Napleton's Northlake responded

Hi Jon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 10, 2021

The service department is honest and trustworthy. They only will do what needs to be done. Very much appreciated! More

by Amelia Parkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Nov 12, 2021 -

KIA at Napleton's Northlake responded

Hi, here at Napleton's Northlake KIA, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 05, 2021

I want to give them 0 stars!Their service department is I want to give them 0 stars! Their service department is an absolute disaster and I will never use nor buy a vehicle from them. My daughter had an a More

by aprilkerch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory
Oct 07, 2021 -

KIA at Napleton's Northlake responded

Hi, thank you for taking the time to leave us feedback about your experience with us. If you would like to discuss your experience in more detail, please give us a call at (561) 903-0407 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

September 19, 2021

Servicing your car can be a headache.. not at this service center! It's a pleasure to deal with such knowledgeable professionals. More

by John A
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Sep 23, 2021 -

KIA at Napleton's Northlake responded

Hello John, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2021

This service center provides work with attention to detail, employees with great attitudes and respect for their customers. Five Stars!! More

by J Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 27, 2021 -

KIA at Napleton's Northlake responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 27, 2021

My advisor and my technician were thorough. He explained what the charges would be upfront and what the next maintenance checkup would be. We are very satisfied with their work! More

by Allen MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

If you are wondering where to take your car for service, look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department More

by Owen Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

Excellent experience!! They were early taking my car in for my service appointment and the time to complete my vehicle was faster than promised. Amazing! More

by Elise E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

I'm a loyal Napleton customer and will continue to be, I'm never disappointed with their service. Fast and easy, even as a a walk in. More

by Zoe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
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