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Napleton Northlake KIA - Service Center
Palm Beach Gardens, FL
110 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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110 Reviews of Napleton Northlake KIA - Service Center
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January 20, 2022
Horrible service. This place overcharges and scams. They did an inspection and oil change on my car and said they needed to change the tires. I paid for all the expenses ($900+) and they left the lugnuts lo did an inspection and oil change on my car and said they needed to change the tires. I paid for all the expenses ($900+) and they left the lugnuts loose on my front wheel, causing the loudest noise while driving, and damage to my car. 3 system lights came up on my dashboard as well, shortly after leaving the dealership. I had to then take my car to a different dealership and pay for Jupiter’s mistakes, which were life threatening, considering I drove a 4 hour drive with the loose nuts. Horrible. Will never be returning. Only take your car here if you want them to give you an issue you never showed up with. Will definitely be escalating this issue More
by Natalie
Employees Worked With
Not listed
January 19, 2022
Great service! Sam provided great assistance. Will be visiting back again. Car was washed and cleaned as well. visiting back again. Car was washed and cleaned as well. More
by Rater197
October 05, 2021
I want to give them 0 stars!Their service department is I want to give them 0 stars! Their service department is an absolute disaster and I will never use nor buy a vehicle from them. My daughter had an a I want to give them 0 stars! Their service department is an absolute disaster and I will never use nor buy a vehicle from them. My daughter had an appointment at 11:30 am and it took until 4:45pm for her to get her car back. All she needed done was an OIL CHANGE. That was after I continued to try to call and get in touch with someone which I could not. Not only did it take beyond what it could, but we could not get anyone on the phone. Their operators were patronizing and ridiculous. Plus they left her car an absolute mess. This is the worse experience I have ever had at a dealership. DO NOT USE THIS DEALERSHIP More
by aprilkerch
Employees Worked With
Cory
July 27, 2021
My advisor and my technician were thorough. He explained what the charges would be upfront and what the next maintenance checkup would be. We are very satisfied with their work! what the charges would be upfront and what the next maintenance checkup would be. We are very satisfied with their work! More
by Allen MC
Employees Worked With
Robb Minier
July 27, 2021
If you are wondering where to take your car for service, look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department was like this one. More
by Owen Wall
Employees Worked With
Robb Minier
July 27, 2021
Excellent experience!! They were early taking my car in for my service appointment and the time to complete my vehicle was faster than promised. Amazing! for my service appointment and the time to complete my vehicle was faster than promised. Amazing! More
by Elise E
Employees Worked With
Robb Minier
