Napleton Northlake KIA - Service Center

The service department at Napleton is stellar. From the facility, to the employees, to the quality of their work. I couldn't be happier to have found them. From the facility, to the employees, to the quality of their work. I couldn't be happier to have found them. More

Service as always was excellent. My service technician is always courteous, shows her knowledge & professionalism when dealing with customers. My service technician is always courteous, shows her knowledge & professionalism when dealing with customers. More

The staff did a fantastic job. The scheduling, promptness, attention to detail and courtesy of the body shop personnel was outstanding as was the quality of work performed. The scheduling, promptness, attention to detail and courtesy of the body shop personnel was outstanding as was the quality of work performed. More

Great experience! ! My service advisor noticed that the car radio wasn’t working properly before I physically saw the car and went ahead and replaced it without me even ! My service advisor noticed that the car radio wasn’t working properly before I physically saw the car and went ahead and replaced it without me even having to ask! More

Big thank you to Napleton Northlake. .. The service department made us feel so welcome and the process was so easy. They have made a customer for life! .. The service department made us feel so welcome and the process was so easy. They have made a customer for life! More

The staff kept us updated throughout our repair process and the car was completed faster than expected. Very much appreciated! and the car was completed faster than expected. Very much appreciated! More

I received unprecedented service today at Napleton. My service advisor was empathetic and went above and beyond to assist me. My service advisor was empathetic and went above and beyond to assist me. More

I had the pleasure of working with Lynn in Service for some replacements on my new vehicle. Her communication was on par and the car came out as quickly as possible with a smile. I would recommend this de some replacements on my new vehicle. Her communication was on par and the car came out as quickly as possible with a smile. I would recommend this dealership and working with her! Thank you Lynn and Napleton Northlake Kia! More