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KIA at Napleton's Northlake

Palm Beach Gardens, FL

3.9
475 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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3626 Northlake Blvd

Palm Beach Gardens, FL

33403

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Showing 475 reviews

May 03, 2022

Had the pleasure of working with Ricardo. He took his time and never made me feel rushed explaining all the features of the vehicle. Experience was stress free and didn't take all day Pleasan More

by LORI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

KIA at Napleton's Northlake responded

Hi Lori, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2022

We bought our son his first car. Nelson was absolutely fantastic and super friendly. Simeon in finance was easy to work with. They were both extremely knowledgeable. I’d definitely r More

by BH04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson, Simeon
May 05, 2022 -

KIA at Napleton's Northlake responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Northlake KIA so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

March 09, 2022

The service lady Angela Malave was so nice, she made me feel so welcome. EXCELLENT customer service. More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Malave
Mar 11, 2022 -

KIA at Napleton's Northlake responded

Hello, Congratulations on your new car, Justin! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2022

I had the pleasure of working with Lynn in Service for some replacements on my new vehicle. Her communication was on par and the car came out as quickly as possible with a smile. I would recommend this de More

by Phoenix3njb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn
Mar 11, 2022 -

KIA at Napleton's Northlake responded

Hello, Thanks for sharing your recent service experience with us, Phoenix3njb! We hope you continue to choose Napleton's Northlake KIA as your first choice for all your vehicle needs.

January 26, 2022

Came in a couple weeks back, I have been looking for a new sedan and I was very interested in the Kia K5. Mikey was very helpful and informative about the model and what my options were! Though I ended up More

by llo
Recommend Dealer
Yes
Employees Worked With
Dan Birnbohm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

KIA at Napleton's Northlake responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We want all our customers to feel this way when leaving our dealership!

January 25, 2022

Man! Blessed by Jerry Vasquez my birthday twin. Both us born on the same day! He helped me finance my 1st ride. God is good. Amen! More

by Shaharacartwright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vasquez
Jan 27, 2022 -

KIA at Napleton's Northlake responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2022

Horrible service. This place overcharges and scams. They did an inspection and oil change on my car and said they needed to change the tires. I paid for all the expenses ($900+) and they left the lugnuts lo More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
January 19, 2022

Great service! Sam provided great assistance. Will be visiting back again. Car was washed and cleaned as well. More

by Rater197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosi Palermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sciorsci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxy Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

KIA at Napleton's Northlake responded

Hi, thanks for sharing your service experience with us, Rater197! We hope you continue to choose Napleton's Northlake KIA as your first choice for all your vehicle needs.

January 16, 2022

Number one no one ever called me and I need a car ASAP I hoping to buy a car by tomorrow so if you would like to call me my phone number is +15613370139 my name is vera skene all I can say is I would like t More

by veraskene
Recommend Dealer
No
Employees Worked With
No one got back to me
January 01, 2022

Bill did a great job. He was polite and very helpful to my wife and I get a new car. Definitely recommend anyone to see him. More

by Jared Reisner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill MacTaggart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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