Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

KIA at Napleton's Northlake

Palm Beach Gardens, FL

Overview
Employees
Reviews
Vehicles
3.9
475 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
Contact Dealership
View Awards

3626 Northlake Blvd

Palm Beach Gardens, FL

33403

Directions

By Type

Showing 475 reviews

July 22, 2022

The staff did a fantastic job. The scheduling, promptness, attention to detail and courtesy of the body shop personnel was outstanding as was the quality of work performed. More

by M Dittrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
Jul 27, 2022 -

KIA at Napleton's Northlake responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

July 20, 2022

Great experience! ! My service advisor noticed that the car radio wasn’t working properly before I physically saw the car and went ahead and replaced it without me even More

by S Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
Jul 22, 2022 -

KIA at Napleton's Northlake responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 13, 2022

Big thank you to Napleton Northlake. .. The service department made us feel so welcome and the process was so easy. They have made a customer for life! More

by JS Helm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
Jul 18, 2022 -

KIA at Napleton's Northlake responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 13, 2022

The staff kept us updated throughout our repair process and the car was completed faster than expected. Very much appreciated! More

by E Ingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
Jul 18, 2022 -

KIA at Napleton's Northlake responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

July 13, 2022

I received unprecedented service today at Napleton. My service advisor was empathetic and went above and beyond to assist me. More

by Lucas Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
Jul 18, 2022 -

KIA at Napleton's Northlake responded

Hi Lucas, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 24, 2022

I was greeted as soon as I pulled in, excellent work and my service was completed in under an hour. Highly recommend! More

by Ashley JGreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
June 06, 2022

Very concise and honest. No BS. Ricardo and Simon the finance manager were very well informed. More

by randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
Report | Print
Jun 08, 2022 -

KIA at Napleton's Northlake responded

Hello Randy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Bought my first car and our salesman Nelson did a fantastic job! Helped us sort through cars based off of my preference until we found the perfect one. He made my experience welcoming, comfortable an More

by jennavieverose123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Tandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
Report | Print
May 26, 2022

Amazing! ! Staff took great care of us. One of my best experiences in dealing with a service center! More

by Kieran G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Report | Print
May 24, 2022

Very pleased with the professionalism and customer service of my Salesman Marvin Veerapen he made the purchase of my Kia stinger from your dealership easy and stress free More

by cmv1179
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Veerapen
Report | Print
May 27, 2022 -

KIA at Napleton's Northlake responded

Hi, we appreciate you choosing Napleton's Northlake KIA! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

1
...
5
6
7
...
48