KIA at Napleton's Northlake

Neal was a fantastic sales person, he stayed with us and got us to the point where we needed to be for our purchase. This was our fifth Kia purchase but this was the best experience we have had. Thanks for got us to the point where we needed to be for our purchase. This was our fifth Kia purchase but this was the best experience we have had. Thanks for being customer oriented and people friendly. More

excellent knowledge of inventoried vehicles,very firendly,receptive to customers needs,thorough explanation of payment options,vast inventory of new and used vehicles,will do futere business with th firendly,receptive to customers needs,thorough explanation of payment options,vast inventory of new and used vehicles,will do futere business with this dealership. More

Campbell worked with me for 6 hrs. He was so friendly, so sweet, when it was all said and done instead of shaking his hand, I felt a hug was in order. He is an amazing person and an asset to any Kia dealersh sweet, when it was all said and done instead of shaking his hand, I felt a hug was in order. He is an amazing person and an asset to any Kia dealership. I hope one day he manages his own dealership because if he is training employees it would be the most joyous car experience ever. Kevin was very clear and informative Jana explained everything so that you completely understand. Didnt for one second get that shakey hand feeling when signing all that paper work. She is fast and accurate and knows her stuff. These people at this dealership where all friendly people. But these three stood out for me. The night time Manager was amazing, cant remember his name unfortunately. I used to dread going to any dealership. But this one, I will send everyone I know there. Thanks for a great experience. Will def be a repeat customer wherever Campbell goes. Sincerely, April McGilvray More

I went in just to compare prices with a different Kia dealership that I had recently been to. Turns out not only were they way more friendly than the other dealership; but they also had a larger selectio dealership that I had recently been to. Turns out not only were they way more friendly than the other dealership; but they also had a larger selection and better prices. I went in with a specific price in mind, I told them what that price was and they were able to make it work without several trips back and forth. More

when i walked into kia of napleton i was greeted right away . eddie had alot of knowledge when i asked him about the kia SOUL that i leased. he was really helpful in my search for a new vehicle. the manag away . eddie had alot of knowledge when i asked him about the kia SOUL that i leased. he was really helpful in my search for a new vehicle. the management staff is also excellent they took care of me every quickly. i just want to thank the staff of napleton kia. More

My experience at Napleton Kia was very satisfying. Robert was very helpful and made the entire process go smooth. He gave me a great deal on the Koup and paid more for my trade than other dealers offe Robert was very helpful and made the entire process go smooth. He gave me a great deal on the Koup and paid more for my trade than other dealers offered. I an very happy and will recommend him and Charlie to everyone looking for a great deal on a new Kia. More

what impress me the most was i was treated like a cizten. my wife and i have very low beacon scores the mid five hundred and had visit several kia dealers and was asked for large down payment. It was a sunda my wife and i have very low beacon scores the mid five hundred and had visit several kia dealers and was asked for large down payment. It was a sunday and my wife spotted the dealership as we were driving home on 95 and decided to stop by. As soon we arrived a sales person named eddie spoke with us and we told him of our sitution and right away the manger charlie can over and took an app and came back and told our credit wasn't great but b ecause of our car history he could get us finance. hetold us that the bank was closed on sunday but he said he would take a chance and get us done on a new kia soul and told we could take the car home because he could see we were good people with a few bumps in the road. he got us finance with americredit bank and my wife and i will send all our friends to him. I really still can't believe how much this new car mean to my wife and kids. More

I want to first say thank you,my daughter walked in this dealership by herself a young 20yr old. She asked to speak to a mgr,immediately Luis pizzaro went and introduced Charlie, And to keep it short and dealership by herself a young 20yr old. She asked to speak to a mgr,immediately Luis pizzaro went and introduced Charlie, And to keep it short and simple, my daughter and myself are extremely pleased, the professionalism And their upfront approach was greatly appreciated, saved us both time and money. Truly recommend!!! Thanx again. More

This is terrible. tried to cancel the contract AFTER I signed all the paperwork and left with the car. He realized what a good deal i got and tried to make me pay more...refused to send my loan to the ban signed all the paperwork and left with the car. He realized what a good deal i got and tried to make me pay more...refused to send my loan to the bank. I called a lawyer and told them I was going to take them to court...after 4 days of battling, i left with the car and they had to eat the loss! DO NOT BUY FROM THIS PLACE!!!!!!!! More

Terrible Experience! Went to other dealership and purchased car. Told within first ten minutes of being there trade in no good, too many miles and they could not take it and credit was not good enoug purchased car. Told within first ten minutes of being there trade in no good, too many miles and they could not take it and credit was not good enough. Too bad they lost the sale to West Palm Kia.My wife is driving her brand new Kia Optima EX. More