KIA at Napleton's Northlake

The car salesmen Sacramento Mercado "Mento" was one of the best sales person to work with. He let me test drive the car in peace, gave me car knowledge and was super friendly. I'm leaving with a one of the best sales person to work with. He let me test drive the car in peace, gave me car knowledge and was super friendly. I'm leaving with a wonderful car today, because he made it possible. More

Alex was very nice and honest. I knew what car I was interested in and he was helpful with all the information I needed. We were there late into the night and the staff was very friendly. interested in and he was helpful with all the information I needed. We were there late into the night and the staff was very friendly. More

Alex did a great job. he was very helpful and friendly! I told him everything I was looking for and he help me get into the car right for me!! told him everything I was looking for and he help me get into the car right for me!! More

Shawn Higgins was wonderful...friendly, educated in Kia products and made us feel comfortable and not stressed out. We definitely would come back for future vehicle needs. products and made us feel comfortable and not stressed out. We definitely would come back for future vehicle needs. More

I went into this dealership to "look" but ended up buying a gorgeous car. Ramzan Basir was both professional and patient as my boyfriend and I haggled over which car to purchase.He didn't impose bu up buying a gorgeous car. Ramzan Basir was both professional and patient as my boyfriend and I haggled over which car to purchase.He didn't impose but offered advice and stated we could test drive as many cars as we needed to find the "right" car. We ended up being the last couple in the showroom that evening but we were not rushed or hurried to complete our transaction. It was truly a pleasure working with this salesman! Mr.Carlos Salas was a genius! Not only did he patiently work on options for financing that suited my budget he too offered very valuable advice that I will carry with me with every car purchase from now on. It is very rare to meet people in the car selling industry who seem to look out for your "best interest", but I found both of these gentlemen did just that for me! Thanks a million you two! More

Shawn was very professional and worked very diligent to get our deal done in which both parties were comfortable. Shawn has a great non pushy approach to sales and in our opinion it was a great sales exper get our deal done in which both parties were comfortable. Shawn has a great non pushy approach to sales and in our opinion it was a great sales experience. We will track Shawn down for our next purchase! More

I would highly recommend this dealership to anyone who is looking to purchase a new or used car. I just moved to Florida from Connecticut for school and found the need to have my own car down here. Napleton looking to purchase a new or used car. I just moved to Florida from Connecticut for school and found the need to have my own car down here. Napleton Kia/Nissan and Campbell Smith made it easy for my parents in CT be able to walk me through the process of purchasing my own car. Even though it took a while for the faxes between my father in CT and the dealership to be complete, Campbell was very professional and explained the process to me in a way that I could understand. It was a wonderful feeling being able to drive off in my (new to me) 2011 Kia Forte EX Sedan and have it feel like my parents were right beside me when I was signing the papers. I can't express my thanks enough to Napleton and Campbell for making my first car buying experience a great one! More

Napleton Kia has a variety of new cars and used to fit Napleton Kia has a variety of new cars and used to fit your individual needs,quality service,friendly, and efficient.The location was convenie Napleton Kia has a variety of new cars and used to fit your individual needs,quality service,friendly, and efficient.The location was convenient and great location.Our sales representative was very useful and nice and a pleasure to do business with and will consider going back when i'm ready to do it all over again. Thanks again ,I love my Kia. Lori Whiteaker in Wpb,Fl. More

I was not in the market for a new car. I have a 2010 Forte EX Sedan with Alloy wheels & sunroof. I am very happy with this car, which I got at West Palm Beach Kia. I received an add in the mail, stating Forte EX Sedan with Alloy wheels & sunroof. I am very happy with this car, which I got at West Palm Beach Kia. I received an add in the mail, stating that their used car inventory is low, that my car is in demand & they are willing to pay $4000 on top of the black book value. At the top of the add, it said that the black book value for my car was about $12,760 & with the trade incentive, it would be $16,760 with an * next to it. Just below it does state that that price is for a good, clean car with reasonable miles & the price is valid toward a new 2012 Kia purchare or lease, at the full addendum price. Plus, you got a Publix gift card worth at least $2 or more, just for stopping by. I figured, it couldn't hurt to listen & if I could get exactly what I had, if not better, for about what I'm paying, why not. I called & made an appointment for today with Jay, the manager at 11. We showed up at that time & was told he was at the lot next door & I could wait or see someone else. I decided to wait & look at what they had. I already had in mind the 2012 Forte Koup SX in Blue, but would consider the EX or Forte Sedan. After a while I was told Jay was with a customer. Rich did the usual speech & I told him why I was there & what I wanted. Filled out the application & asked if I would consider a lease & I said yes, if the price is right. He examined the car & tried to claim that some mud & smudges were scratches. The only scratch was on the back bumper about an inch long. Some coating off the handles shown & there were fingerprints stained on the door & inside. Took the new car for a test drive & tried to fluff it up. After a little bit, he came back with a quote way over what I could afford & told me that the $4000 is negated, because my car wasn't "clean" it it was only valid on clean cars. That is NOT what the add said. I knew I wasn't going to get top value, but the add clearly states it is on top of whatever it is deemed worthy & that the price quoted on the add IS the clean version...not that if your car isn't deemed clean then you can't get the additional money. He said it is "implied". What a joke! That just completely soured my thoughts of looking at the EX Koup or any other car. Plus, he wasn't too aware of what cars he did have, since as we initally walked in he stated that the Koup outside was the last blue, but obviously they had one inside their lobby. Plus, when he tried to push a 4dr Sedan on me, I said none of the sedans had alloy wheels or sun roof. He's like "let's go take a look, I am sure we do". I said no, we already did & you don't. I don't like being snowed. You lie to me once & you ruined any sales. When I do want to trade, I'm going back to West Palm Beach Kia More

Very professinal and knowledgable about the Kias, got a great deal an a new Soul with the Plus package. everybody is very nice and friendly, didnt have to wait too long, in and out. Woyld refer them to any great deal an a new Soul with the Plus package. everybody is very nice and friendly, didnt have to wait too long, in and out. Woyld refer them to any body looking for an easy no pressure dealer. More