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KIA at Napleton's Northlake

Palm Beach Gardens, FL

3.8
478 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Finance team excels in dealing with any type of Credit. From no credit to bad credit Napleton Northlake KIA is here for you. If you don't see what you are looking for, please discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to meeting you.
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3626 Northlake Blvd

Palm Beach Gardens, FL

33403

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Showing 478 reviews

September 06, 2015

very nice, and an honest sales person I went to get an updated vehicle and met with Celestino Caceres and he was by far as nice and honest sales rep I have been too. He understood my pric More

by Bryan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2015 -

KIA at Napleton's Northlake responded

What an enjoyable review to read!  It is reassuring to know that Celestino provided you with a hassle-free and welcoming shopping experience. Napleton Kia’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. We are grateful for your recommendations. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Be well, Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

September 04, 2015

Oustanding Customer Service and Car Buying Experience I all my years in purchasing/leasing a vehicle my wife and I have never dealt with a more attentive, cordial and a true gentleman in a car salesperson More

by mikenkmbrly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
Sep 08, 2015 -

KIA at Napleton's Northlake responded

Thanks for the recommendation and for the kind words about our team! We appreciate the feedback and are pleased that your vehicle purchase experience with Ben was so positive. We always do our best to make sure all of our customers leave with the with a smile on their face. We look forward to seeing you again. Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 31, 2015

Great Experience Daniel was great! Informative and no high pressure. Just went to look and was pleased with information, test drive, lease and finance options. now a More

by wozzu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Argueta, Daniel Zuniga
Sep 04, 2015 -

KIA at Napleton's Northlake responded

It was a pleasure to read about your buying experience working with Daniel. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. We look very forward to seeing you again in the future! Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 29, 2015

Great Experience Ben and Alex were super nice. I'm happy I worked with them through the proses. My experience with them was good and end up leaving Kia smiling because More

by Gary1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales was Ben Steinberg and management Alex.
Sep 04, 2015 -

KIA at Napleton's Northlake responded

Hi and thank you for this great review! We're excited to hear that Ben and Alex took care of you! They are great assets and we appreciate all they do. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 28, 2015

Above and beyond Napelton kia has earned my loyalty these past few days. They've gone above in beyond to make sure I'm a satisfied customer. It all started with the se More

by Mmedrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
Aug 31, 2015 -

KIA at Napleton's Northlake responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 28, 2015

Wonderful and quick! I highly recomend the Napelton Kia dealership, it's a great unique car buying experience from other dealerships... Ben Steinberg was my sales associat More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
Sep 04, 2015 -

KIA at Napleton's Northlake responded

All of us at Napleton Kia congratulate you on your new vehicle and appreciate the opportunity you presented to earn your business! Ben is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 28, 2015

Great Experience Painless and Straight up Experience. No Hassles . Highly recommended. SalesPerson was exceptional. Ben was very knowledgeable, polite and accurate. Gl More

by wpb sportage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
Sep 04, 2015 -

KIA at Napleton's Northlake responded

Thanks for the recommendation! We are so happy to hear that you have enjoyed your visit here at our dealership! Ben is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 28, 2015

My salesperson, Ben Steinberg, was super in assisting me. Ben was friendly, professional, courteous and very helpful in making my decision. There was no pressure from him. He answered all my questions befor More

by doctormom67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
Sep 04, 2015 -

KIA at Napleton's Northlake responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Ben was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 14, 2015

Great Service at a Fair Price Daniel Zuniga was excellent. Thank you for delivering great customer service. I'd definitely recommend you to friends and family looking for a KIA. More

by lee12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Zuniga
Aug 20, 2015 -

KIA at Napleton's Northlake responded

We are truly grateful for this awesome review! We are thrilled that Daniel was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

August 12, 2015

What a pleasant experience My new Kia Soul is awesome. Danny is the best sales guy there is. He really listened to what my needs were. He has a very positive and happy attitude. More

by marisa412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Zuniga
Aug 16, 2015 -

KIA at Napleton's Northlake responded

Congratulations on your brand new car, Marisa! Danny is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Michelle Kanter, Customer Relations Manger - mkanter@napleton.com

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