KIA at Napleton's Northlake

Very little stress and easy This dealership is great Luis Sanchez the salesperson was a great person to deal with and made it very easy for us to find a great and reliable car, a This dealership is great Luis Sanchez the salesperson was a great person to deal with and made it very easy for us to find a great and reliable car, also the finance guy Luis Cabeza gives amazing advice plus he makes the whole finance part extremely unstressful which was unexpected More

Easiest car buying experience of my life! This was by far the best and easiest car buying experience I have ever had! The sales staff was friendly, knowledgeable, and very very quick! I spent This was by far the best and easiest car buying experience I have ever had! The sales staff was friendly, knowledgeable, and very very quick! I spent less than 2.5 hours from soup to new car nuts! My sales person Mike Culley and the sales manager were awesome! They worked with me on the numbers I needed to get the deal done and send me home with a brand new Kia Soul for my daughter. I would recommend Napleton Kia to EVERYONE!! More

Above and beyond expectations. Great team! They seemed genuinely concerned with my happiness. Purchased a 2017 Kia Sorento, got home and found a scratch in the paint. Called Rober Great team! They seemed genuinely concerned with my happiness. Purchased a 2017 Kia Sorento, got home and found a scratch in the paint. Called Robert and Eddie and they said to bring it back, if it couldn't be fixed they would replace it. They kept their word and I'm the happy owner of a brand new 2017 Kia Sorento! More

My 2nd purchase! Everyone friendly, just like the first time! I was a little nervous this time but they came through for me and was very professional and the process w Everyone friendly, just like the first time! I was a little nervous this time but they came through for me and was very professional and the process went quicker than I expected! I forgot the manager's name but he was real cool!! 👌🏾👍🏾👍🏾 More

It sucks. Brought vehicle in for service and I have a coupon for same day rental. However, I was informed that they don't have vehicles yet. I was told the same Brought vehicle in for service and I have a coupon for same day rental. However, I was informed that they don't have vehicles yet. I was told the same thing about five months ago. Service rep said they haven't completed all the requirements and its a lot of red tape. Ed Napleton Kia has sealed the deal that I will not buy another vehicle from a Napleyon dealership. Don't buy the maintenance plan. More

not who they say they are! Traveled from ft lauderdale to see a used forte. And Luis Sanchez the sales person was too lazy to negotiate a price. He said he doesn't like to go b Traveled from ft lauderdale to see a used forte. And Luis Sanchez the sales person was too lazy to negotiate a price. He said he doesn't like to go back and forth with finance department. To top it off I didn't even see the car because nobody knew where the keys were. It was a total joke. I was very disappointed. More

bought a newer used car 2 days later in service This place sucks ,no one returns phone calls they had my car for a week . It still ain't fixed.Go to another dealership. It doesn't matter who you dea This place sucks ,no one returns phone calls they had my car for a week . It still ain't fixed.Go to another dealership. It doesn't matter who you deal with or what department. More

Talk to a sales person for a new car Ok so I was buiding and pricing 2016 Kia Sorentos and I dealt with a very nice and awesome sales person. His name is Richard Perrolm. He understood my Ok so I was buiding and pricing 2016 Kia Sorentos and I dealt with a very nice and awesome sales person. His name is Richard Perrolm. He understood my moms problem. We went to trade in are 2012 Kia Sorento and they said we couldn't do it because it was to early the we had the car. It was only 6 months. I thinks that's a long time. But over all the sales person helped me a lot to explain to me what was going on.. He was a very good help and I recommend him to anyone that needs help looking for a new or used car. More